Hotel Dekat Bangunan Keretapi Tanah Melayu

"Kedai mamak sebelah jer"

"Good"

"Perfect place to stay, very convenient and very cosy, friendly staff"

"Dear General Manager, I wish to formally highlight a serious maintenance issue encountered during my recent stay. The shower head was clogged with black mould and grime, which was highly unhygienic, and the shower drainage was not functioning properly. Although I acknowledge and appreciate the engineering staff for promptly repairing the drainage and replacing the shower head, this marks the second occurrence within the same year that I have experienced bathroom defects. This is particularly disappointing as I had informed the reservation team prior to check-in and requested that these issues be addressed in advance. Unfortunately, my concerns were not taken seriously, resulting in repeated dissatisfaction due to defects in the same area. This indicates a need for stronger preventive maintenance and improved internal communication. Nevertheless, I would like to commend the Housekeeping team for their excellent work. Due to my allergy to feather dust, the room was prepared with minimal dust and thoroughly sanitised. The room attendant and Supervisor Ram were especially attentive and ensured my room met my specific requirements. Their professionalism is greatly appreciated. I trust that this feedback will be reviewed seriously and that corrective actions will be taken to prevent recurrence."

"The room and bathroom were clean. Nice views overlooking Merdeka 118 tower. Staff were friendly and helpful. Nice bar on the 7th floor. They should leave the air conditioner on in the lifts, it was very stuffy. "

"Reasonable rental price, good for couples and business trips. Love the scent of the lobby, hallways and rooms as well as the cleanliness. The staff from top to bottom are all friendly. There are many shops around the hotel. "