Hotels near Tajma Ha Cenote

"Clean room, great staff, Alfredo at the sand castle bar was great. "

"Everything about this resort was beyond my expectations! We booked a premium level swim up room for 5 days and 4 nights. Upon arrival we were greeted by the very nice and courteous bell service men. Went straight to the premium level lounge to check in. It was fast and easy and even made our dinner reservations right then and there. Rooms: 9/10 clean, always stocked up, no dewy smell like you get with most water front properties. Staff: 10/10 did not encounter one rude staff person. All were very kind. Property: 10/10 absolutely beautiful! There was never a spot I didn’t see workers cleaning or fixing things and never saw them getting in the way or closing of areas. Spa: 10/10 had a massage and body wrap! 100% worth it! And last but not least!! Food: 20/10! The food was always fresh yummy and hot!! The restaurants were top tier! We never had a bad dish and if we didn’t like it the waiter or waitress brought us something else. Thank Barcelo Maya Riviera for making this one of the best trips ever!! I hope to go back one day!!"

"Hotel property is beautiful. Beds are comfortable. Beach was very nice and well maintained with the seaweed. However! The restaurant situation is ridiculous. We checked in, went to make reservations and there was NOTHING available for any night we were there. Nothing. We stayed 5 nights and had zero opportunity to have a nice sit down, non buffet, meal. For what we paid to stay there? Restaurants were very small and could not accommodate many people. Very poorly planned for this large of a resort. Also, pay extra for mini golf? Pay extra for waterpark? Pay extra for go carts? What? Why not just include it all in the package? Who wants to keep paying for every little extra thing? People go to all inclusive for it to be ALL INCLUSIVE. Everything else, I thought was pretty good. "

"This is a wonderful resort!! Very friendly staff!!"

"Great adults only all inclusive hotel. Good choice of restaurants. "

"Clean room, great staff, good food, typical all inclusive drinks. I would not recommend the “more inclusive” option. It felt like every meal and experience had “upgrade” options that you had to pay for which took away from the convenience of the all inclusive. After check in we wanted to sit by the pool but the place where we needed to get towels was closed. We were looking forward to the catamaran experience but it had to get cancelled due to weather. That was understandable. But it was not understandable that they drove us to the location to then inform us it was cancelled. When we arrived at the beach where we were supposed to go on the boat, every decent option costed money. We paid 150 dollars for table and chairs for the day. We set up transportation at 5pm to return to the hotel. We rented towels at the beach and we did not see they needed to be returned at 4:30pm. It felt wrong that they had the pick up time 30 min after towels needed to be returned. We almost got charged 10 dollars per towel but luckily got our money back. It felt like everything was trying to be up sold and we didn’t appreciate that. We expressed our concerns but they did nothing at all and just tried to explain how they were right. We were very disappointed in the customer service and their un willingness to make the situation better. On arrival we weren’t able to make a dinner reservation because that closed before check in time which seems wrong. "

"The pool is amazing! Top notch hotel. Enrique, buffet waiter, is the best. The only downfall to this hotel is reservations to restaurants. You can only make one reservation per day and most reservations are already full. We could only get reservations at restaurants at the end of our stay because every other day was full. "

"Great adult only, relaxing place to stay."

"Everything tasted delicious and many food options."