Chez Waffle Hotel

3.0 star property
Boardwalk/promenade inn with free breakfast and outdoor pool

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Photo gallery for Chez Waffle Hotel

Exterior
Exterior
1 bedroom, minibar, in-room safe, iron/ironing board
Property amenity
Front of property – evening/night
Chez Waffle Hotel, a seaside haven near Puerto Aventuras Marina, offers an inviting retreat. Enjoy continental breakfast by the garden or tee off at the 9-hole golf course; unwind at the outdoor pool with sun loungers or explore nearby attractions with bicycle rentals and multilingual staff assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Suite

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 20 sq m
  • Water view
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 20 sq m
  • Water view
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • 20 sq m
  • Sleeps 4

Room

  • 20 sq m
  • Sleeps 4
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About the area

Located in Puerto Aventuras, Chez Waffle Hotel is next to a golf course and on the waterfront. The area's natural beauty can be seen at Half Moon Bay and Akumal Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xenses Park and Akumal Ecological Center are also worth visiting. Spend some time exploring the area's activities, including golfing.
Map
Punta Matzoma ##33, Puerto Aventuras, QROO, 77733

What's nearby

  • Oasis Beach - 2 min walk - 0.2 km
  • Puerto Aventuras Marina - 8 min walk - 0.7 km
  • Dolphin Discovery - 11 min walk - 1.0 km
  • Puerto Aventuras Golf Club - 16 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬10 min drive
  • ‪Carey Lobby Bar - ‬10 min drive
  • ‪Tequila Lobby Bar - ‬8 min drive
  • ‪Tropical Buffet - ‬9 min drive
  • ‪Capri - ‬8 min drive

About this property

Chez Waffle Hotel

Inn by the ocean
Free continental breakfast, an adjacent golf course and a terrace are just a few of the amenities provided at Chez Waffle Hotel . Free in-room WiFi is available to all guests, along with a garden and a restaurant.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Free bike hire, express check-in and multilingual staff
  • Tour/ticket information, luggage storage and beach towels
Room features
All guest rooms at Chez Waffle Hotel include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with digital channels
  • Ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 18

Special check-in instructions

The front desk is open daily from 7:00 AM - 4:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 18 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

LM Boutique
LM Boutique Hotel
LM Boutique Puerto Aventuras
LM Hotel
LM Inmense Inn Solidaridad
LM Hotel Boutique Puerto Aventuras
LM Hotel Boutique Riviera Maya/Puerto Aventuras, Mexico
LM Inmense Inn
LM Inmense
LM Inmense Inn Puerto Aventuras
LM Inmense Puerto Aventuras
LM by Inmense
Chez Waffle Hotel
Chez Waffle Hotel Inn
Chez Waffle by Inmense
Chez Waffle Hotel Puerto Aventuras
Chez Waffle Hotel Inn Puerto Aventuras

Frequently asked questions

Does Chez Waffle Hotel have a pool?

Yes, this property has an outdoor pool.

Is Chez Waffle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chez Waffle Hotel ?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Chez Waffle Hotel ?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Chez Waffle Hotel ?

Checkout is at 11:00 AM. Late checkout is available for USD 18 (subject to availability).

Where is Chez Waffle Hotel located?

Situated in Puerto Aventuras, this golf inn is steps away from Xpu-ha Beach and Oasis Beach. Fatima Bay and Puerto Aventuras Marina are also within 10 minutes.

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Reviews

Chez Waffle Hotel Reviews

8.0

Very good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 99 out of 217 reviews
Rating 8 - Good. 66 out of 217 reviews
Rating 6 - Okay. 21 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 22 out of 217 reviews

Reviews

8/10 Good

Dana Fernanda

Liked: Property conditions & facilities
Es muy bonito, el lugar, no hay mucha gente, y puedes estar tranquilo en las áreas comunes, está muy agradable para ir a pasar el fin de semana, además incluyen el desayuno, que también es muy rico, lo único es que prácticamente te obligan a desayunar de ocho a 10 de la mañana, y si tú quisieras descansar y pararte un poco más tarde, pues no tienes la opción, pero el resto todo bien 💖
Stayed 1 night in Aug 2025

8/10 Good

Emilee

Disliked: Amenities
Could’ve used more towels, and the check in process could’ve run smoother
Stayed 1 night in Jun 2025

8/10 Good

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
Stayed 1 night in Jul 2025

8/10 Good

Carvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.
Stayed 5 nights in Apr 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pond full of sea creatures
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hideaway
Stayed 5 nights in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo muy tranquilo. Excelente vista
Stayed 1 night in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Stayed 4 nights in Feb 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service
Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.
Stayed 4 nights in Feb 2025

8/10 Good

Karla Mirelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo para descansar y limpio. Lo único malo fue que faltó agua por causas externas a ellos. Desayunos completos y ricos.
Stayed 5 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A very quaint rustic quiet property. Ideal for staying a few nights.
Stayed 7 nights in Mar 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place and only need maintenance, in the window bathroom need a mosquito net, in the outside need clean to better view to boat transit
Stayed 3 nights in Jul 2024

2/10 Terrible

Marie-Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il n'y avait pas de réception, aucune indication comment récupéré la clé. La toilette dans la chambre était brisée (chasse d'eau défectueuse), les draps étaient sales, serviettes et verres pour 2 alors que nous étions 3. Il n'y avait pas d'eau chaude dans la douche. La piscine était sale et inutilisable. Il y avait des fourmis rouge dans la chambre et elles nous piquaient dans nos lits la nuit. Les photos ne correspondent pas ce à quoi l'hôtel ressemble maintenant. Le resto chez Waffle offrait de bons petits déjeuners. Le quartier de Puerto Aventuras est absolument magnifique. MAIS CHOISISSEZ UN AUTRE HÔTEL
Stayed 4 nights in Jun 2025

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location and clean. There was no hot water the first night and you can hear everything going on outside your room in the courtyard or hallways.
Stayed 1 night in Jan 2023

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience
Stayed 1 night in Apr 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities
Bad wifi till we got anew room then was good pool was not being cleaned daily. Other wise housekeeping was great. Staff very friendly.
Stayed 11 nights in Mar 2023

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities
No hay staff en la propiedad 24/7, lo cual puede hacer difícil solucionar situaciones que sucedan durante la estancia, sin embargo cuando tuvimos problemas con el wifi enviamos un WhatsApp y rápidamente nos otorgaron claves de distintas redes hasta que encontramos una que funcionaba. El hotel no es nuevo, pero está en buen estado. El desayuno es un poco pobre, y esperábamos más de los waffles.
Stayed 2 nights in Nov 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was nice and staff was amazing but TV was broken
Stayed 1 night in Mar 2024

6/10 Okay

Maria

Liked: Staff & service, amenities, property conditions & facilities
Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Staff & service
Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Stayed 2 nights in Jul 2024

6/10 Okay

Ronald William

Liked: Cleanliness, staff & service
This was typical Mexican. Quite small and no AC. Small pool to cool off.
Stayed 2 nights in Jan 2023

4/10 Poor

Brian

Disliked: Staff & service, amenities, property conditions & facilities
shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service

Hotel cerrado para check in late dormirme en la calle.

Nuestro vuelo se retraso varias horas, avisamos a tiempo que nos esperaran para hacer un late check in. Cuando llegamos tarde en la noche, nadie nos esperó, dormimos literalmente en la calle! Por la mañana buscamos otro hotel. Fue la peor experiencia de mi vida.
Stayed 1 night in Mar 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service

Overall a decent room, but not worth the price.

The staff was friendly & the service good. Overall the room was fine, but overpriced for the following reasons: The water pressure was very low most of the time--insufficient for washing hair. Lighting was soft everywhere, even in the bathroom. Lounge chairs were useless for working at the desk (I brought in a chair from the balcony).
Stayed 3 nights in Feb 2023