Hotel dengan Pengangkutan Ulang-alik Lapangan Terbang Percuma di Riviera Maya

"Cuando me quise registrar en la recepcion Edgar, el de recepcion, fue muy grosero y me dio una respuesta muy cerrada al momento de yo no tener una identificacion. Cuando yo tenia todos los comprovantes de ser la persona en ocupar la reservacion. Yo sabia que se arreglaria todo pero el me dijo que no podia hacer nada!!! Pues es el precio del hotel es para tratar a los habitantes con cortesia y el fue muy grosero y falta de etica profesional. Nunca se me pidio una disculpa ni de parte de el ni del...

"Es el lugar perfecto para descansar sin tener que ocuparse de absolutamente nada"

"It was a great stay with ONE Large exception. I reported a suspected key theft while away from the hotel and gave very clear instructions to staff when I called the front desk to lock down the room immediately. They didn't and I arrived to find rental car keys, laptop and my passport stolen. It was no one from the hotel but had they locked it in the system, none of this would have happened. The manager came from home to assist and was great along with the staff on duty later in the...

"es muy familiar, mucha seguridad en albercas para niños si hay algún detalle rápido acuden a arreglarlo en las habitaciones "

"Hotel was spotless absolutely beautiful and huge the food was amazing and transport was easy to all the parks loved this trip"

"The hotel and spa were both amazing, unbelievable hotel!"

"It was a little off the main hotel zone but accessible to everything. We liked the quietness and the fact that our balcony overlooked a protected forest area so we saw a lot of birds ."

"Stayed one night only on the way to the airport with my dog. Dog friendly hotel. Had a very nice dinner with our awesome server Christian. The buffet breakfast was OK but very expensive for what is offered. The coffee was terrible. The lobby, bar and seating area for the restaurant is really nice. Reception staff were very helpful except for the person who I assume is the general manager, unfortunately, I did not get his name, but he was not helpful and actually quite rude."