The Westin Cozumel

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Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly resort near San Miguel Church

Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a manicure/pedicure at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM597
RM756 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a TV, and a balcony with a view of the ocean.

Classic Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(42 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Queen Beds, Balcony

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.

Classic Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(39 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk with a chair, a table with chairs, a ceiling fan, and a large window with a view of the ocean.

Classic Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(34 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a ceiling fan, a desk, a chair, a small table, and a view of the ocean.

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Queen Beds, Ocean View

A hotel room with a bed, a desk, a sofa, and a dining area. There is a view of the sea through the glass doors.

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom, Ocean View

A modern living room with a sofa, coffee table, and dining area.

Junior Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Ocean View

A modern hotel room with a large bed, a sofa with floral cushions, a wooden coffee table, and a view of the ocean.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom, Ocean View

A modern living room with a sofa, coffee table, and dining area.

Presidential Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 122 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Oceanfront

A bedroom with a large bed, a wooden dresser, a TV, and a view of the beach.

Studio Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Oceanfront

A modern room with a wooden desk, a view of a pool, and a glass door leading to an outdoor area with chairs.

Studio Suite, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Located on the beach, The Westin Cozumel is in Zona Hotelera Norte, a neighbourhood in Cozumel. The area's natural beauty can be seen at Benito Juarez Park and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular local attractions. San Miguel Church and Corona Beach are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • A beach with thatched umbrellas and lounge chairs.
    Playa San Juan
    3 min drive - 2.5 km
  • A sign with 'CHANKANAAB COZUMEL MEXICO' written on it, with water dripping down.
    Chankanaab National Park
    17 min drive - 16.7 km
  • A person lying on a board in the water with a dolphin above them.
    Chankanaab Beach Adventure Park
    18 min drive - 17.0 km
  • A lighthouse named Farro Celenar with a red roof and white walls, surrounded by lush greenery and palm trees.
    Punta Sur Ecological Park
    45 min drive - 40.8 km
  • San Miguel Church
    7 min drive - 6.4 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    10 min drive

Restaurants

  • Guido's
    6 min drive
  • Bucano's Beach Club
    7 min walk
  • El Cozumeleño Beach Resort
    6 min walk
  • Hemingway Lounge Rest. & Bar
    5 min drive
  • Marimex
    8 min drive

About this property

The Westin Cozumel

  • Luxury family-friendly resort near San Miguel Church
  • Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a manicure/pedicure at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
    • Massage treatment rooms, multilingual staff and a lift
    • Guest reviews say great things about the beach locale, helpful staff and first-rate property condition
  • Room features
  • All 152 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Recycling, free infant beds and coffee/tea makers

All-inclusive details

  • All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Cozumel?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 1 Nov 2026 start from RM597, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Westin Cozumel?

Self-parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, San Miguel Church and Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Cozumel Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed at the Westin in late September and it could not have been better. The food, the staff, the amenities were amazing. We had a gorgeous view of the ocean everyday. There is great snorkeling right off the beach there. Could not recommend this higher. Huge shout out to Elena at the front desk! She was so friendly and helpful and full of joy!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean, we'll kept. Need to change up the food. Service was good for most part as I guess they were shirt staff. Nice little beach and snorkeling. Money spent on all inclisive was not worth it. Had much much better elsewhere.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is so clean and wonderful!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Location and view is amazing
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The view and the property were beautiful. The location was under construction, so some areas were not open. Overall, it was a great stay, and the customer service was fantastic. I would stay here again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper clean, the staff is great, the food is amazing! A lot of activities & The views & ocean is beautiful. 10/10 recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean friendly property in good location.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We had a problem with the sliding glass door and the staff upgraded our room. The staff makes the stay worthwhile.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property was undergoing renovations and there was construction noise during the day into the afternoon. The property is good, but worn. There is little to no activity surrounding the hotel during my stay. The staff were all pleasant and helpful and the beach area with the clear and clean waters were great.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Great location, great place to relax.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Amazing wait staff. Beautiful beach and rooftop pool. Food was overall good. Only negative was lack of clear instructions from front desk at check in providing information of the resort (where to obtain towels with card and where room was).
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great hotel great chill spot 😆 worth the money amazing lil beach but ,shoutout@ santiago great staff @the beach and pool upstairs pool great view lil too many bugs in the pool but high up it’s kinda expected but great overall
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
amazing beach, food was great,
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It just needs some updating on the maintenance and upkeep. You can walk right out to the beach and the staff that waits in your was top notch! The boy thing they should change is the menus at the restaurants should be rotated a bit more throughout the week. We would stay there again!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is small and absolutely gorgeous. You can choose to do all inclusive or not. We chose not to as we wanted to explore the town, but we did eat at the breakfast buffet once and it was great! It’s the perfect home base and you just try the key lime pie across the street!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff was very friendly and attentive
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Food fresh and delicious. Ruth gave the best massage I’ve ever had . Rooms clean and king bed luxurious.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful snorkeling, great service
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, extremely friendly and helpful, always smiling and going above and beyond to make our stay unforgettable! Guilian and Sara gave us the best massages of our lives!! We’ll be coming back soon for sure! Now that Javier (reception) told us the hotel will be going through some renovations soon and it’ll be ready by next year. Gracias!!
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at sunset was wonderful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Small beach is a must!
Balcony photo
Roof top bar and pool
Sunset from roof top bar and pool.
Stayed 4 nights in Mar 2026