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"It was difficult getting dinner reservations( rude) . People didn’t not enforce the dinner dress code. Music needed to be uniformed throughout the pool areas. People should not be allowed to take their own music speakers(annoying) to have multiple music playing. "

"The property is beautiful, serene and romantic. We initially had issues with our room not cooling but the front desk made every effort to accommodate us by allowing us to view other rooms to switch to and even upgrading our room. They were very attentive and checked on us frequently. We loved our stay and will most certainly be back. "

"Very very good everything is was great and excellent service ,restaurant"

"Amazing experience and will visit again in the near future!"

"Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section"

"Great staff and we loved the activities during the day and loved the shows every night. "

"Amazing"

"The staff are really nice and make sure to make you feel like your living your best vacation "

"Opulent rooms and grounds that instill a sense of exclusive luxury and provide a tropical swim into the life of the pampered. Let me give you some context. I and my lovely girlfriend of over 1 year arrived in July 2025 for a 5 day romantic getaway from NYC. In my opinion, this resort truly deserves its AAA rating, and I am comparing it to food, services, and spa’s in NYC. The population was mostly middle age, mostly couples, some groups of friends, no pretentious folks, a little party atmosphere some nights, mostly mature and refined folks with the random intoxicated partner on the premises. My desire to write a review is because of the impeccable attention to details and highly trained service staff that caters to you like you are ultra wealthy and famous. Delicious gourmet quality food served in a mixture of fine dining restaurants (table cloths and all), open air bars, elegant buffets too, and you can opt for the Preferred Club lounge, which will serve you exclusive self-service gourmet appetizers and top-shelf drinks. Let me try to give you some concrete and tangible details for you to interpret. The green coconut water they give you has the Secrets logo char branded into the coconut, and it’s been chilled in a cooler before they hand it to you off a serving tray. The bath towel you received after your Spa treatment with body exfoliation is in a private village designed for couples, with top-to-bottom glass walls in the shower room, and it will be warm."