Hotel berdekatan Río Secreto

"This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its...

"Simply the best!"

"El cóctel de bienvenida nunca lo dieron y eso que era un viaje familiar de 6 personas. El tour de bienvenida donde te muestran el hotel y te explican cómo funciona tampoco. El personal del lobby bien atento a la hora del check-in pero nunca nos presentó al concerje que nos ayudaría a orientarnos mejor, por lo que el primer día estuvimos desorientados por completo. Los restaurantes especializados es necesario reservarlos con tiempo porque las reservas se agotan fácilmente y necesitas hacer la...

"I love everything about Xcaret Hotel México, get ready to walk but since the property is so gorgeous you always will have a view, hope to be back soon !!"

"Buen hotel"

"Estuvo muy bien, lo único que no me gustó es que el aseo del cuarto lo hicieron una sola vez de 4 días que estuvimos y el desayuno muy sencillo… la alberca en excelentes condiciones y el jacuzzi era una tina de agua caliente… pero todo bien"

"Lugar céntrico, tranquilo. El único detalle es que no tienen apoyo en mantenimiento en la noche. Tuvimos un foco fundido en el baño pero no había nadie nosrs cambiarlo, el clima no enfriabs bien. Nos mencionaron que podían ir a verlo en la mañana pero nos íbamos temprano. Fuera de eso, cama cómoda, silencioso y tiene todo cerca."

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"The place is the perfect location very close to everything. However, is outdated old and they have bedbugs"

"My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return."

"Good, they were very flexible to accomdate your preferences."

"Roof pool access"

"Personal muy amable, aunque no tuve oportunidad de realizar cenas en los restaurantes a la carta, el bufet era muy completo y con muy buen sabor"

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"Breakfast and lunch are okay to good. Dinners are really amazing 10/10. Overall, I would say the food is above average. The only restaurant where the food fell short was the grill. All the other dining options were excellent. Desserts taste great and there is a lot of variety. The staff is friendly, the rooms are clean, and the drinks at the restaurants are great. Because the resort is not very crowded, it feels chill and peaceful. The visitors are mostly older couples. Overall, this resort...

"Really nice place"