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Palmaïa-The House of AïA: All Inclusive Wellness Resort

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Eco-luxury escape in tropical paradise

Surrounded by lush jungle and pristine beaches, this serene retreat offers a modern, rustic, and eco-friendly design. Indulge in gourmet plant-based cuisine, luxurious spa treatments, and daily wellness rituals, all while enjoying spacious oceanfront rooms and tranquil cabanas.

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is RM2,940
RM3,571 total
includes taxes & fees
19 Sept - 20 Sept

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Queen Suite

A hotel room with two beds, a ceiling fan, a large green patterned wall, a balcony with outdoor seating, and a view of greenery.

Queen Suite

10.0 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family King Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Family King Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Master Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Family Master Suite

  • Garden view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for King Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

King Suite

10.0 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, free minibar, in-room safe, blackout curtains

Room

  • 60 sq m
  • Sleeps 4
  • 1 Double Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, free minibar, in-room safe, blackout curtains

Room

  • 77 sq m
  • Sleeps 2
  • 1 Double Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, free minibar, in-room safe, blackout curtains

Room

  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family King Suite Ocean View

A modern bedroom with a large bed, a wooden ceiling, and a view of the sea.

Family King Suite Ocean View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for King Suite Ocean View

A hotel room with a bed, a desk, a chair, and a view of the sea.

King Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite with Bathtub Ocean view

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

King Suite with Bathtub Ocean view

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Suite Ocean View

A hotel room with two beds, a wooden ceiling, a patterned headboard, a ceiling fan, and a small table.

Queen Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Master Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Family Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Swim Out King Suite with Bathtub

A modern hotel room with a bed, a sofa, a dining table, and a view of an outdoor swimming pool.

Swim Out King Suite with Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Meditation Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Meditation Suite

  • Garden view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Meditation Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Meditation Suite Ocean View

  • Sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swim Out Meditation Suite

A modern hotel room with a bed, a sofa, a dining table, and a view of an outdoor swimming pool.

Swim Out Meditation Suite

  • 66 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swim Out Family Master Suite

A modern hotel room with a bed, a sofa, a dining table, and a view of an outdoor swimming pool.

Swim Out Family Master Suite

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Swim Out Queen Suite

A hotel room with two beds, a balcony with a pool, and a view of the ocean.

Swim Out Queen Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Playacar, a neighbourhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    1 min walk - 0.1 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    13 min drive - 7.8 km
  • Piste Cyclable sur Paseo Xaman-Ha
    19 min walk - 1.6 km
  • Mahi Golf Course
    6 min drive - 2.2 km
  • Playacar Golf Club
    9 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    57 min drive

Restaurants

  • Viva Wyndham Maya
    5 min drive
  • Mercado de la Merced
    14 min drive
  • La Barra Artesanal
    4 min drive
  • Tama Mon
    13 min drive
  • Sicilia
    18 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

  • Luxury all-inclusive property near Playa del Carmen Maritime Terminal
  • Located close to Piste Cyclable sur Paseo Xaman-Ha and Xaman Ha Aviary, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar and a poolside bar. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body treatment, a hot stone massage and a manicure/pedicure at Atlantis Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner and Mediterranean cuisine. Yoga classes are offered at the 24-hour health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and designer shops on-site.
  • Other perks include:
    • 6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas and sunloungers
    • Free self-parking
    • Free bike hire, a free beach club on-site and concierge services
    • Luggage storage, a porter/bellboy and smoke-free property
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 234 rooms offer comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus.
  • Other conveniences in all rooms include:
    • Designer toiletries and hairdryers
    • 50-inch Smart TVs with digital channels
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

  • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eolo Beach Club
  • LEK
  • MAR DE OLIVO
  • SU CASA
  • UME

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • Beach yoga
  • Children's pool
  • Designer stores
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Paddleboard

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 7 buildings
  • At least 80% organic food
  • Built in 2019
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Children under 10 years old are not permitted.
This property serves mostly plant-based meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 10 years old are not permitted.
Property Registration Number 008-007-006281/2025

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on 19 Sept 2026 start from RM2,940, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Self-parking is free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include yoga classes.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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