Tempat Peranginan di Quintana Roo

"The door key is a wrist band. Every time we left the room we had to go to the front desk to reset the key. This was quite annoying. "

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

"Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to."

"Not a beach resort due to seaweed but pools service and food were outstanding."

"Absolutely amazing "

"We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe. The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the...

"This was the nicest resort I’ve ever stayed at. It takes all inclusive to a new level of luxury. My wife and I stayed here for our honeymoon and chose a room with a swim up balcony. 100% worth it. Having your own private place to take a dip was wonderful. And our room was constantly checked up on and refreshed. We enjoyed couples massage, which was also perfect. The spa experience was comprehensive and pampering in the best way. I utilized the gym, which has everything I needed and then some!...

"Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there"

"The room was good but had an issue with the bathroom faucet otherwise pretty standard. Mattresses were a bid stiff and not very comfortable but overall resort was great The food and options were plentiful and had a variety. Reservations for the Mexican Italian dinners were easy and we did also pay the $20 per person for the hibachi experience which was well worth it. PROPERTY IS ON THE BEACH and no extra costs for seating and umbrellas all included no extra cost for cabanas near pools either...

"Breakfast had a variety of food to choose from. The only problem, you had to walk to the next resort if you wanted to eat before 8a. Several of the restaurants were open only certain times of the day, the majority of food places you have to make reservations for. The concierge were very little help. They keep pushing the timeshare and telling you to use the app for everything. Even calling for a spa treatment you have to use the app. They won't book it for you. Resort prices are absolutely...

"Been to Mexico 6 times. This resort is by far the best. Don't hesitate to book here. Staff are amazing. And everything is clean and perfection."