Terletak di Puerto Morelos, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort berada berhampiran dengan lapangan terbang dan di pantai. Kelab Golf Moon Palace dan Resort Golf Riviera Cancun disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati keindahan semula jadi boleh menerokai West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc dan Pantai Delfines. Padang Golf El Tinto dan Dataran Bandar Puerto Morelos adalah dua lagi cadangan tempat untuk dikunjungi. Ambil peluang untuk menerokai kawasan untuk mencari aktiviti air seperti memancing. Layari panduan perjalanan Puerto Morelos kami
Carretera Federal 307, Puerto Morelos, QROO, 77712
Tempat berdekatan
Taman Marin Nasional Puerto Morelos
2 min berjalan kaki - 0.2 km
Pantai Puerto Morelos
19 min memandu - 17.8 km
Pantai Ojo de Agua
22 min memandu - 20.3 km
Dataran Bandar Puerto Morelos
23 min memandu - 20.7 km
Kelab Golf Moon Palace
14 min memandu - 11.2 km
Bergerak
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 20 minit memandu
Restoran
the cave
6 min berjalan kaki
Agave Mexican Cuisine
Diamond Club Lounge
1 min berjalan kaki
Grazie Italian Restaurant
16 min berjalan kaki
Martini MIX
17 min berjalan kaki
Tentang hartanah ini
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
Mewah bagi hartanah merangkumi semua berdekatan Padang Golf El Tinto
Manfaatkan sarapan penuh percuma, akses taman air percuma dan 3 bar renang naik di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. Hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari dengan berhadapan pantai, 2 bar pantai dan kerusi lepak pantai. Manjakan diri anda dengan rawatan muka, lulur badan atau urut Swedish di tapak spa. Di 12 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan Mexico. Kelas yoga dan kelas aerobik ditawarkan di gimnasium; perkara lain untuk dilakukan yoga pantai dan bola tampar. Kekal terhubung melalui akses Internet wayarles percuma di kawasan awam dan tetamu boleh mencari kemudahan lain seperti 3 bar kolam dan teres.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
6 kolam renang terbuka dan kolam kanak-kanak, bersama dengan sungai mengalir malas (lazy river), gelongsor air dan 3 bar renang naik
Gelanggang tenis, payung pantai dan meja biliard atau pool
Bantuan pelancongan/tiket, perkhidmatan perkahwinan dan kakitangan berbilang bahasa
Perkhidmatan rencam, meja ping pong dan porter/tukang angkut
Ulasan tetamu amat memuji kemudahan mesra keluarga, pantai dan kolam renang
Ciri-ciri bilik
Semua 1005 bilik disertakan dengan keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, sebagai tambahan kepada manfaat seperti menu bantal dan peti besi muat komputer riba. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Tambahan kepada kesenangan di semua bilik termasuk:
Kot/katil bayi percuma dan katil tambahan percuma
Berbilang bilik mandi dengan kelengkapan dandanan diri percuma dan pengering rambut
TV Plasma dengan saluran TV premium
Balkoni, pembancuh kopi/teh dan kipas siling
Butiran merangkumi semua
Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).
Gratuiti dan cukai
Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.
Makanan dan minuman
Makanan bufet dan à la carte, snek dan minuman terpilih disertakan
Perkhidmatan bilik 24 jam
Bar mini dalam bilik (termasuk semua minuman)
Bilangan atau jenis minuman adalah terhad di satu atau lebih tempat
Aktiviti dan kemudahan/peralatan
Semua aktiviti dan penggunaan kemudahan dan peralatan di tapak hartanah disertakan.
Aktiviti air
Luncur air / luncur tiarap
Aktiviti darat
Kemudahan kecergasan
Tenis
Bola tampar
Hiburan
Hiburan dan aktiviti di tapak
Persembahan langsung di tapak
Majlis tema
Anugerah dan gabungan
Hartanah Diperakui Mesra Alam
Hartanah ini menyertai program Travellife, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.
Hartanah serupa
Iberostar Selection Riviera Cancún - All Inclusive
Puerto Morelos
Iberostar Selection Riviera Cancún - All Inclusive
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan terhad di tapak hartanah
Makanan dan minuman
Sarapan penuh percuma tersedia setiap hari 7:00 hingga 11:00
1 kedai kopi/kafe
12 restoran
2 bar pantai
3 bar berenang
3 bar tepi kolam
8 bar/ruang istirahat
Bar/deli snek
Kopi dan teh di kawasan umum
Tempat makan pasangan/peribadi
Restoran di tapak hartanah
Agave
Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Ma Maison
Aktiviti menarik
1 tab panas
6 kolam renang terbuka
Beli-belah
Bilik permainan/arked
Bilik wap
Bola tampar pantai
Gelongsor air
Gimnasium
Kelab kanak-kanak percuma
Kelas kecergasan
Kolam kanak-kanak
Meja biliard/pool
Pad percikan
Pingpong
Sauna
Spa perkhidmatan penuh
Sungai mengalir malas (lazy river)
Taman air percuma
Taman permainan
Tenis
Yoga pantai
Mesra keluarga
6 kolam renang terbuka
Akses taman air percuma
Bar/deli snek
Bilik permainan/arked
Gelongsor air
Katil bayi di dalam bilik
Katil lipat simpan/tambahan percuma
Kelab kanak-kanak percuma
Kemudahan dobi
Kolam kanak-kanak
Pad percikan
Sungai mengalir malas (lazy river)
Taman permainan
Kemudahan
ATM
Kedai hadiah/gerai surat khabar
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Salun rambut
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pakej lamaran/romantik
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan rencam
Porter/tukang angkut
Perkhidmatan perniagaan
8 bilik mesyuarat
Pusat persidangan
Kawasan luar
Di pantai
Di persisiran
Kerusi lepak pantai
Kerusi lepak tepi kolam
Payung kolam
Payung pantai
Taman
Teres
Tuala pantai
Spa perkhidmatan penuh
Aromaterapi
Balut badan
Balut nyahtoksin
Bilik rawatan pasangan
Bilik wap
Hidroterapi
Lulur badan
Rawatan muka
Refleksologi
Rias kuku tangan/kaki
Sauna
Spa dibuka setiap hari
Tab panas
Urutan Sweden
Urutan tisu dalam
Urutan tuaman batu
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Laluan perjalanan mudah diakses kerusi roda
Lif
Meja khidmat rencam mudah diakses kerusi roda
Meja pendaftaran mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Lain-lain
9 tingkat
Dewan sambutan
Kawasan merokok yang dikhaskan (boleh dikenakan denda)
Seni bina Beaux Arts
Kemudahan bilik
Bilik tidur
Gebar bulu kapas
Katil bayi percuma
Katil lipat simpan/tambahan percuma
Langsir gelap terus
Menu bantal
Peralatan tempat tidur premium
Bilik mandi
Bilik mandi persendirian
Jubah mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Selipar
Tuala disediakan
Hiburan
Dok MP3
TV plasma dengan saluran kabel premium
Makanan dan minuman
Air botol percuma
Bar mini berisi percuma
Pembancuh kopi/teh
Perkhidmatan bilik 24 jam
Lain-lain
Kipas siling
Meja
Panggilan tempatan percuma
Penyaman udara (kawalan suhu)
Peti besi muat komputer riba
Seterika/papan seterika
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk tanpa sentuh tersedia
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
1 kanak-kanak, sehingga umur 1 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan percuma
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Perkhidmatan sanitasi: USD4.06 semalam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Nombor Pendaftaran Hartanah 005-007-006211/2025
Perkara yang kami harus menyebut
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Hartanah juga dikenali sebagai
Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort
Soalan lazim
Adakah Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort mempunyai kolam?
Ya, hartanah ini mempunyai 6 kolam renang terbuka dan kolam kanak-kanak.
Berapa kos yang diperlukan untuk menginap di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Setakat 18 Apr 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pada 19 Mei 2026 bermula serendah RM939, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.
Adakah Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Tempat terhad tersedia.
Apakah masa daftar masuk di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk selepas waktu operasi tidak tersedia.
Apakah masa daftar keluar di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Daftar keluar adalah jam 12:00 tengah hari.
Adakah manfaat merangkumi semua tersedia di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Ya, hartanah ini merangkumi semua. Aktiviti termasuk luncur air/luncur tiarap, tenis, bola tampar dan banyak lagi.
Di manakah terletaknya Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Terletak sesuai di pantai, hartanah Puerto Morelos ini sejauh 6.6 mi (10.6 km) from Padang Golf El Tinto dan 12.9 mi (20.8 km) from Dataran Bandar Puerto Morelos.
Ulasan
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Ulasan
8.0
Sangat Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
8.6
Kebersihan
8.4
Kemudahan
8.4
Kakitangan & perkhidmatan
8.6
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 1271 daripada 2700 ulasan
10 - Cemerlang
1,271
Penilaian 8 - Baik. 619 daripada 2700 ulasan
8 - Baik
619
Penilaian 6 - Boleh diterima. 353 daripada 2700 ulasan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It’s definitely more family resort, to enjoy with kids
Genesis Nahir
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Pilar
Mengembara bersama keluarga dan kanak-kanak
14 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean rooms, family friendly activities,
Pilar
Menginap 5 malam pada Apr 2026
6/10 Boleh diterima
Gagandeep kaur
Mengembara bersama kumpulan
12 Apr 2026
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The stay was okay overall, but there are a few areas that need improvement. The food was decent, but the resort should add more Indian and vegetarian options. The biggest issue was the front desk service—it was very poor. There was no iron or steamer available in Building 11, and despite calling many times, there was no response. When we finally reached them, they said they didn’t have one for us, which was very disappointing.
Gagandeep kaur
Menginap 3 malam pada Apr 2026
2/10 Teruk
Maan
Mengembara bersama keluarga dan kanak-kanak
11 Apr 2026
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Worst experience ever, food very bad not much variety, activity are limited, I don’t recommend at all
Maan
Menginap 5 malam pada Apr 2026
8/10 Baik
STACEY
Mengembara bersama keluarga
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I enjoyed the property itself. The restaurants were ok, not great but not bad. It’s really difficult to get reservations and the buffet left a lot to be desired. Bins were always empty, and the food was lukewarm at best.
STACEY
Menginap 4 malam pada Mac 2026
10/10 Cemerlang
lacey
Mengembara bersama keluarga dan kanak-kanak
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved this resort. It was beautiful and had a lot to offer. The shows in evening were enjoyable! Beautiful beach with option of kayaking which we took advantage of! Great pool area for kids and you had a variety of pools to choose from so they didn’t get bored! The only complaint we had was that it was hard to get reservations for dinner so we weren’t able to enjoy all the restaurants that were offered!
lacey
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Claudia, Pico Rivera
Mengembara bersama keluarga dan kanak-kanak
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Family friendly resort, staff were always very nice and helpful.
Claudia
Menginap 6 malam pada Apr 2026
8/10 Baik
Michael
Mengembara bersama keluarga
10 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great family resort with staff catering to your children. Went during their busiest time, high school spring break (US) and it was packed but it did not cause issues with restaurant openings or lines of people. The only area it affected was pool chairs but that is every resort you visit. Highly recommend for families
Michael
Menginap 7 malam pada Apr 2026
10/10 Cemerlang
Jacklyn, Teaneck
Mengembara bersama keluarga dan kanak-kanak
10 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
"We had a wonderful stay, largely thanks to the incredible service. A huge thank you to Jeyco and his team—their detailed attention to every aspect of our visit made us feel truly well-cared for. They really go above and beyond!
The property is beautiful and the pool area is very clean and enjoyable. However, one thing to note is that getting a lounge chair can be a challenge. We found we had to wake up at 6:30 am just to secure chairs by 7:15 am; if you wait any longer than that, they are usually all taken for the day.
Aside from the early morning 'chair hunt,' everything was perfect. We highly recommend this hotel for the stellar staff alone!"
Jacklyn
Menginap 3 malam pada Apr 2026
8/10 Baik
Chevan
Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama kumpulan
9 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great trip
Chevan
Menginap 5 malam pada Apr 2026
2/10 Teruk
Vidhyasagar
Mengembara bersama keluarga dan kanak-kanak
9 Apr 2026
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
This hotel has the facilities and tech BUT The entire support staff at the property was useless. From the first person you meet to the last one before you leave. There is are high pressure sales upsell people who want to only sell you more stuff that they cannot deliver. Did not make any effort to help or direct us. In fact my family could not make a single restaurant booking on their app. When I texted the concierge on my rooms whattsapp, they cheerfully confirmed the restaurant reservations which we never had. When we went to the reserved restaurant time, my family was told that we did not have reservations. I am not a person to lose my temper but this resort pressed every button that I had. I only got tables to their restaurants after throwing a fit in front of the other guests. This happened every night for the 4 nights that I was there. All the food here is extremely bad in everyway. The Taj, The Cave are the absolute worst. Agave was a little palletable but still I think you have to intensionally try to make the food that bad. My 16 year old can cook better meals than any of the chefs there. All drinks at the resort are watered down and tasteless. Extremely poor quality cocktails. I was surprised that xcarete parks had food 100x better than the resort food...Highlight : my Room service person was attentive, my room was always clean and every effort was made that my family was appreciated. Didn't met room service staff ! Save your money go cruising or skip Royltn Splash
Vidhyasagar
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Taylor
Mengembara bersama keluarga dan kanak-kanak
8 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean rooms, friendly staff, great service at the pools/ bar areas. Victor at the pool bar was the best, most friendly bartender we could have asked for. One negative is the process to reserve tables for dinners on the app. Our phones didn’t work for the app, only had 2 reserved dinners because of that but the buffet was fine for us.
Taylor
Menginap 5 malam pada Apr 2026
6/10 Boleh diterima
Eyaaz
Mengembara bersama keluarga dan kanak-kanak
7 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Yes
Eyaaz
Menginap 5 malam pada Mac 2026
10/10 Cemerlang
Kennia
7 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was top tier. Food, service, pool. We had a wonderful time. It was the perfect family
Kennia
Menginap 4 malam pada Mac 2026
8/10 Baik
Zeinab
6 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed at Royalton Splash Cancun during March Break with two other families.
The resort itself was clean, rooms were spacious, beds were comfortable, and there were lots of activities. Staff were friendly, and the kids club was a big hit.
However, my husband and I got quite sick during our stay (vomiting for a night, about 2 days to recover, plus a rash). The other families were fine. We had read about a viral outbreak before arriving, so this was concerning.
One area that needs improvement is food safety at the buffet—some items (like soups and sauces) were not well covered or protected, both indoors and outdoors.
Overall, a nice resort, but better food hygiene would make a big difference.
Zeinab
Menginap 6 malam pada Mac 2026
10/10 Cemerlang
SHERENA
5 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This resort is top tier! A fault cannot be found, from the rooms set up, food, the staff are beyond remarkable. The entire resort is beautifully laid out and well kept. I booked through Expedia and my entire stay was managed by an Expedia guest group who made every effort to fill every request I had. I stayed with my daughter and there were many kid friendly activities while I could surely see adults who were down to party were also fully satisfied. I’d 100% recommend to any and everyone!!!
SHERENA
Menginap 1 malam pada Mac 2026
6/10 Boleh diterima
Sasha
Mengembara bersama keluarga dan kanak-kanak
4 Apr 2026
Sukakan: Kemudahan, keadaan hartanah & kemudahan
This property could be a 4/5 but a few key problems made our stay problematic:
Extremely busy and overbooked for amount of amenities such as not enough pool chairs, long wait times for cafe, food trucks, pizza place (30-45 min)
If you weren’t at the pool before 8 you would not get a chair but chairs couldn’t be reserved before 7, yet by 7 half of the chairs were gone. They removed our stuff when we went at 6am. Not having suffcient chairs for half of your guests seems like a huge miss.
Dinners was another sticking point- you had to make reservations at midnight for the next 2 days and even then you could not get some restaurants.
Timeshare/ prime/ diamond club is quite scammy. If you don’t have diamond club you miss out on a lot of perks- ie) you won’t get a chair, won’t be able to get to the restaurants you want etc.
kids club you had to leave your child you could not stay and play with them and we were not comfortable with that so we didn’t use it
Everything else is an extra charge
Water park is a little sketch. Multiple people got stuck in the slides that we met.
Food was decent. We did have some good meals. Very mid lots of stuff was just OK. We enjoyed the Indian restaurant and Agave the Mexican best.
Staff at the pool cabanas were very good to us.
Sasha
Menginap 6 malam pada Mac 2026
4/10 Lemah
Samantha
Mengembara bersama keluarga dan kanak-kanak
4 Apr 2026
Tidak sukakan: Kemudahan
EVERY MEAL is awful. Not for human consumption.
Drinks are all syrups and no fresh ingredients or watered down juice. Response time from housekeeping very slow.
Samantha
Menginap 6 malam pada Mac 2026
8/10 Baik
Sebastian Ezequiel
Mengembara bersama keluarga dan kanak-kanak
2 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ideal hotel for families. The best and most outstanding feature is the food, with a large number of restaurants and a high standard. The evening entertainment is also excellent. Most guests are from the USA and Canada (which made it difficult for our son, who only speaks Spanish, to play with other children). Areas for improvement: cleaning the sargassum seaweed on the beach and having a pool with warm water.
Sebastian Ezequiel
Menginap 11 malam pada Mac 2026
8/10 Baik
Brenda
Mengembara bersama keluarga dan kanak-kanak
1 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Could’ve done a better job cleaning our room.
Staff was friendly
Clean pools
Brenda
Menginap 7 malam pada Mac 2026
2/10 Teruk
Tarkan, New York
31 Mac 2026
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was an absolute zoo , people on top of each other . I understand they are trying to make most money as possible but they could have managed it better . It was so bad me and my family left the hotel after saying for an hour and they would not even give me a partial refund . The beach was so bad that the water was brown . It was absolutely the WORSE hotel I ever stayed in my life
Tarkan
Menginap 2 malam pada Mac 2026
10/10 Cemerlang
RONALD, morris
Mengembara bersama keluarga dan kanak-kanak
30 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Rooms,food,pool all great, only downside was the beach
RONALD
Menginap 7 malam pada Mac 2026
10/10 Cemerlang
William
30 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, lots of amenities, great food. My only complaint was the lazy river water was freezing!