Hotel Shangri-La Hotels and Resorts di Pelabuhan Klang

"Staff were friendly and helpful. Great value for money."

"Generally speaking, the stay was quite pleasant. However, there were a few areas that could be improved. To begin with, the room was not equipped with a bathtub, which was rather disappointing. Additionally, although I had informed the hotel in advance that it was my anniversary, the arrangements felt last minute — there were no decorations upon check-in."

"Very good 💯"

"Good"

"The hotel is new and the room appears modern and clean. However, during my stay, I experienced allergy-like symptoms such as irritation and discomfort, which I believe may be related to the strong chemical or formaldehyde smell from the new furnishings and materials. The odour was quite noticeable, especially in an enclosed space. While the facilities are new, guests who are sensitive to chemicals or smells may find the room uncomfortable. I hope the hotel will improve ventilation and air quality in the rooms. "

"Nice and comfortable "

"Great hotel with great location "

"Perfect place to stay, very convenient and very cosy, friendly staff"

"Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel. "