Lobby sitting area

Reviews of Sherwinton Hotel

3 out of 5
Sherwinton Hotel
71-73, Jalan Bunga Tanjung, Mentakab, Pahang

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MUHAMMAD JUFRI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

Chun Kai

Disliked: Cleanliness, property conditions & facilities, room comfort
No coffee maker and refrigerator as mentioned. Mattress sunken and not comfortable. Location is good but room condition is disappointing.
Stayed 1 night in Nov 2019

6/10 Okay

NOR AZURA

Disliked: Staff & service
We need to stay in Mentakab which is unplanned. When we reach at the Hotel @ Jalan Bunga Tanjung, we were quite UPSET since room that we booked was no longer available & should we wanted to continue our stay there, we need to make additional payment. Why??? Even the Girl @ Reception are not interested to discuss on our difficulties. At last they transferred us to the Hotel @ Gopeng. During that time we were so tired & the area are far from food centre. Anyway, thanked to the Reception Guy @ Gopeng on duty which is so pleasant and treat us good.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

overall the room is ok, except the room is a bit dark due to the light bulbs were not working, i think the hotel management need to do maintenance frequently.
Stayed 1 night in Jun 2017
Response from Caren on 25 Sept 2017
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Besides, I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Thank you!

8/10 Good

Boss, Singapore

Liked: Cleanliness, room comfort
last minute booking
I have a peaceful sleep.