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The Bala's Holiday Chalet

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Raffles Suite | Desk, free WiFi
Deluxe Room | Desk, free WiFi
Deluxe Room | Desk, free WiFi
Raffles Suite | Desk, free WiFi

Overview of The Bala's Holiday Chalet

The Bala's Holiday Chalet

3.0 star property

3.7/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Map
Lot 55, Tanah Rata, Pahang, 39000

Explore the area

  • Popular LocationParit Falls16 min walk
  • Popular LocationCameron Highland Golf Club2 min drive
  • Popular LocationCameron Highland Night Market2 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)118 min drive

Room options

About this area

Tanah Rata

The Bala's Holiday Chalet is located in Tanah Rata. Cameron Highland Night Market and Kea Farm are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parit Falls and Mossy Forest. Orang Asli Settlement and The Sheep Sanctuary are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Parit Falls - 16 min walk
  • Cameron Highland Golf Club - 2 min drive
  • Cameron Highland Night Market - 2 min drive
  • Orang Asli Settlement - 2 min drive
  • Sam Poh Temple - 9 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 117 min drive

About this property

The Bala's Holiday Chalet

3-star inn
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Bala's Holiday Chalet. The on-site restaurant, Planters Tea House, features Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this inn include:
  • Free self-parking
  • English breakfast (surcharge), a free area shuttle and an area shuttle
  • Coffee/tea in the lobby, a banquet hall and a front desk safe
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at The Bala's Holiday Chalet include amenities, such as complimentary wireless Internet access. Guests reviews say good things about the size rooms at the property.
More amenities include:
  • Bathrooms with free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 12.00-29.50 for adults and MYR 12.00-29.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Planters Tea House

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk

More properties nearby

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for MYR 50.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 12.00 and MYR 29.50 for adults, and MYR 12.00 and MYR 29.50 for children (approximately)
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

Is The Bala's Holiday Chalet pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from RM 296.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Bala's Holiday Chalet?

Self-parking is free at this property.

What time is check-in at The Bala's Holiday Chalet?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Bala's Holiday Chalet?

Checkout is at noon. Late checkout is available for MYR 100.

Where is The Bala's Holiday Chalet located?

Situated in Tanah Rata, this inn is within 1 mile (2 km) of Parit Falls, Cameron Highland Golf Club and Cameron Highland Night Market. Orang Asli Settlement and Mossy Forest are also within 3 miles (5 km).

Can I cancel my reservation for free at The Bala's Holiday Chalet and receive a full refund?

Yes, The Bala's Holiday Chalet offers free cancellation on select room rates, because flexibility matters! Please refer to The Bala's Holiday Chalet cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 27 out of 101 reviews
5 - Excellent 27%
Rating 4 - Good. 35 out of 101 reviews
4 - Good 35%
Rating 3 - Okay. 23 out of 101 reviews
3 - Okay 23%
Rating 2 - Poor. 9 out of 101 reviews
2 - Poor 9%
Rating 1 - Terrible. 7 out of 101 reviews
1 - Terrible 7%

3.4/5

Cleanliness

3.7/5

Staff & service

3.9/5

Amenities

3.4/5

Property conditions & facilities

3.0/5

Eco-friendliness

4/5 Good

cecilia
Stayed 1 night in Jun 2022

4/5 Good

Ruth
Travelled with family
Liked: Cleanliness, staff & service
Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022

2/5 Poor

Verified traveller
Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021

4/5 Good

Nittha
Stayed 2 nights in Oct 2021

5/5 Excellent

Anna, Kuala Lumpur
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020

4/5 Good

Jeff
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Sharifah
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019

5/5 Excellent

Marie, Singapore
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Stayed 1 night in Nov 2019

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Stayed 2 nights in Oct 2019