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Photo gallery for SCAPES Hotel

Outdoor pool
Outdoor pool
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of SCAPES Hotel


3.5 star property

3.7/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Jalan Jaya Permai, Midhills, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationHappy Bee Farm & Insect World10 min walk
  • Popular LocationGenting Strawberry Leisure Farm4 min drive
  • Popular LocationGenting Highlands Premium Outlets8 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)60 min drive

Room options

About this area

Genting Highlands

SCAPES Hotel is located in Genting Highlands. Genting Highlands Theme Park and Happy Bee Farm & Insect World are local attractions and those in the mood for shopping can visit Genting Highlands Premium Outlets and SkyAvenue. Skytropolis Indoor Theme Park and Berjaya Hills Botanical Garden are also worth visiting.

What's nearby

  • Happy Bee Farm & Insect World - 10 min walk
  • Genting Strawberry Leisure Farm - 4 min drive
  • Genting Highlands Premium Outlets - 8 min drive
  • Genting Skyway - 10 min drive
  • Chin Swee Cave Temple - 16 min drive

Getting around

  • Kuala Lumpur Gombak Station - 30 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 61 min drive

About this property


3.5-star hotel
A poolside bar, a garden and dry cleaning/laundry services are just a few of the amenities provided at SCAPES Hotel. The on-site coffee shop, Lemon 3, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Meeting rooms, concierge services and smoke-free property
Room features
All guest rooms at SCAPES Hotel offer thoughtful touches, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary bottled water.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Hydromassage showers, bidets and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 45 for adults and MYR 35 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Lemon 3
  • Poolside Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms


  • Garden


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee


  • Connecting rooms available
  • Desk

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Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300 per accommodation, per day (for stays between 15 December and 31 December)
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A damage deposit of MYR 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 45 for adults and MYR 35 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number 545883-U

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Scapes Hotel Hotel
Scapes Hotel Genting Highlands
Scapes Hotel Hotel Genting Highlands

Frequently asked questions

Does SCAPES Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RMย 429.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SCAPES Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at SCAPES Hotel?

Self-parking is free at this property.

What time is check-in at SCAPES Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at SCAPES Hotel?

Checkout is at noon.

Where is SCAPES Hotel located?

Situated in Genting Highlands, this hotel is within 1 mile (2 km) of Happy Bee Farm & Insect World and Genting Strawberry Leisure Farm. Genting Skyway and Genting Highlands Premium Outlets are also within 3 miles (5 km).

Can I cancel my reservation for free at SCAPES Hotel and receive a full refund?

Yes, SCAPES Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SCAPES Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 4 out of 18 reviews
5 - Excellent 22%
Rating 4 - Good. 7 out of 18 reviews
4 - Good 39%
Rating 3 - Okay. 5 out of 18 reviews
3 - Okay 28%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room. Once in the room thereโ€™s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds thereโ€™s nothing in the room. The television did not work, I could not watch the NFL games that were going on. Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience. I do not recommend Expedia keeping this hotel as the option. Iโ€™ll not stay here even if I get free room.
Stayed 1 night in Sep 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but 20mins drive from Genting
Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
So so and overpriced
Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available. Room was ok but smelt really bad. Breakfast was decent Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property, good spacious design with very friendly staff. Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Stayed 1 night in Apr 2022

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay here!
Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
Stayed 1 night in Dec 2021

4/5 Good

Kian Kee
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2021

4/5 Good

Mohd Azman
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohd Azman
Comfort, clean, breakfast good, service good.
Stayed 2 nights in Dec 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
Stayed 1 night in Dec 2021

3/5 Okay

Yusfazirul b.
Travelled with family
Maybe can add more variety of food during breakfast.
Stayed 2 nights in Dec 2021