Palaces in Lembah Pantai

"Overall very clean and new. Carpet could be cleaner. Staff very courteous."

"Beautiful room great staff"

"Beautiful everywhere - service is incredible "

"Fantastic hotel, club room perfect overlooking towers. Very central. Staff lovely, couldnt fault it. "

"Excellent Customer Service "

"Everything was great except finding a hair on my towels. This was taken care of instantly. location is remote but i preffered this. Staff are friendly"

"Clean, convenient, good amenities and friendly staff. Nice breakfast too!"

"Clean bright space "

"Great location, staff, breakfast, clean big room with good facility. We had a power issue on 31Jan where it went off for about 3min and then came back on automatically. I reported to the front desk about half to 1 min into the blackout. The important thing is how the staff managed after I reported which was excellent. The problem was identified by technician within 5 to 10min and a new replacement room was found and we were transferred within 30min. Staff were curteous and helpful appologetic even though the fault was not foreseeable or preventable. I received a letter of apology and some token presents (niblies and a bottle of sparkling water) which was very much appreciated. Power fault was bad but the way the staff handled it was great. I would stay there again - no issues."