Lobby

Reviews of Gana Inn Legian

2.5 out of 5
Gana Inn Legian
Jl Patimura No 32 Legian, Legian, Bali

Reviews

4.4
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

3.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
There's a reason it's the cheapest you can find. There's so much mould and dirt in the rooms, if I were trying to assassinate an enemy via lung issues I'd ask them to stay here ) I spent 15 minutes inspecting the bed for bed bugs cause there was so much dirt I wasn't sure if the flecks were bugs or not.( obviously the sheets aren't cleaned or changed between guests) The walls are black in common movement areas.( they've been painted a white / cream colour) Not that I cared but the TV was broken (overall indicator of the state of the place) One accessible power outlet for the room( Good luck if there's more than one of you) There is several patches in the room with so much obvious mould growth( so much so I actually consider this place a health hazard and I'm going to buy cleaning supplies and clean this room myself incase anyone contracts something ( every morning I woke up with stuffed nose and tickley throat) you can see the attached pic for an example of one wall, they're all just as bad) also the bathrooms reek of piss, you can smell them from the bed. Besides the state of the room, the location is actually good, plenty of bars and restaurants nearby and the beach is a shirt walk away.
Stayed 4 nights in Feb 2023
Response from Gana Inn Legian on 21 Feb 2023
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

2/10 Terrible

Kim, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paint coming off filthy walls, dirty sheets, dirty ac, dirty “bathroom” with a drain that doesn’t work and a funny smell, tiny room that wasn’t ready even tho we checked in 3hrs late and had to wait for room to be “cleaned” walked in couldn’t even stay an hour and checked out was supposed to stay a week, refused refund, should not have a 3star rating, highly disappointed.
Stayed 6 nights in Aug 2018

2/10 Terrible

George, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel, false advertisement
It’s not a 3 star facilities, very dirty! False advertisement! Be careful! Also dirty smell comes from bathroom! Overall building not suitable for living! I paid for 15 days, stayed 2! Nowone return unused nights! Management do not answer! Very disappointing
Stayed 15 nights in Jul 2018

2/10 Terrible

George, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not a 3 star hotel, very dirty!
It is not 3 star facilities, just false advertisement! Very dirty and terrible smell coming from the toilet! I paid for 15 nights, stayed 2 nights, nowone returned me unused nights, management of the hotel do not answer and ignore messages! I do not recommend to anyone
Stayed 15 nights in Jul 2018

8/10 Good

Amiel

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice quiet place w mostly Indonesian families. Besides the mosquito infestation in my room, I had a great stay.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are cute. Recommended only for humble people.

4/10 Poor

RV, Sydney

Disliked: Property conditions & facilities, room comfort
Well this is not 3 star facility
Expedia show me this Hotel under my 3 star or higher search criteria. This is for sure not anywhere near 3-star facility. I had this hotel booked for 3 nights from which I spend one and checked out next morning. I don't blame hotel... I blame Expedia for false information. This should never be categorised as a 3-star facility. I had to book other hotel in haste and wasted $$$. Not at all happy with this transaction. You failed me this time Expedia. :(

6/10 Okay

Verified traveller

4/10 Poor

Jihye

Liked: Room comfort
Disliked: Staff & service
일단 싸고 시내에 잇어서 술먹고 클럽다니기 좋은위치같아요 시설은 그닥 싼거격먼큼해요