"We were greeted with a 20 minutes line to check-in because the lack of available staff. People expect to arrive and quickly check-in when they book rooms in a 5-stars hotel. Then they required us to leave a deposit amount for some reason. Many hotels don't have it as a requirement so it was an unpleasant surprise. Then we tried to use this deposit in the on-site restaurant and they refused to use it because "we didn't use a credit card for the deposit". Long story short, the check-in and dinner experience were horrible and draining. The room seemed to be mostly clean in visible places, but when I put my finger through a top shelf it was full of dust, as if it was not cleaned for at least 3-4 months. The TV in the room is not a smart TV and is very old, but at least they could send someone to put a smart TV stick in it so we could put some Youtube. I can't say the whole experience was absolutely horrible, the staff is friendly and helpful which made it a little more bearable. But I wouldn't book a room in Grand Hyatt again."
"Great breaky choices and it was lovely to relax in and around the pool after going out nearby. I do think the pool area needs more umbrellas for shade options.
Housekeeping staff were wonderful, friendly and thought of everything we needed before we even asked. Kader in particular stood out for his professional demeanour, helpfulness and friendliness. We will be back again and recommending to friends."
Are you looking for a luxury hotel for your Kampung Baru holiday?
Expedia can help you get a flight to Subang (SZB-Sultan Abdul Aziz Shah) airport or Kuala Lumpur International Airport (KUL) airport, and then you can select from a variety of places to stay that will deliver the luxury you seek. Amenities are important when you plan a holiday, so we make it easy to get what you need to make your stay special. If you want an upscale hotel that has fine dining, a spa or several swimming pools, Expedia can assist you in finding the best luxury hotel experience that Kampung Baru offers. During your visit, you might want to enjoy the restaurants which Kampung Baru is known for.
What's there to see and do in Kampung Baru?
Enjoy Kampung Baru and visit Pavilion Kuala Lumpur, Suria KLCC Shopping Centre and Chow Kit Night Market. If you have extra time while you're in the area, you might want to see Kuala Lumpur Tower and Kuala Lumpur Forest Eco Park.
How can I get around Kampung Baru?
It's easier to get around town in style when you know your options. Metro stations nearby include Kampang Baru Station and Raja Uda MRT Station.