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Sheraton Imperial Kuala Lumpur Hotel

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Property amenity
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, manicures and pedicures, massages

Overview of Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationPetronas Twin Towers19 min walk
  • Popular LocationSuria KLCC Shopping Centre3 min drive
  • Popular LocationKuala Lumpur Tower3 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

Room options

About this area

Kuala Lumpur

Sheraton Imperial Kuala Lumpur Hotel is located in Chow Kit, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Medan Tuanku Station is just steps away and Dang Wangi Station is 7 minutes on foot.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Jamek Mosque - 18 min walk
  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Sunway Putra Mall - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • Starbucks - 1 min walk
  • The Chicken Rice Shop - 4 min walk
  • Essence - 1 min walk
  • Sushi King - 1 min walk
  • Kluang Station - 1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

5-star luxury hotel near Petronas Twin Towers
Close to Suria KLCC Shopping Centre and KLCC Park, Sheraton Imperial Kuala Lumpur Hotel provides a poolside bar, a corner/local shop and a terrace. Treat yourself to a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and brunch. In addition to shopping on site and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, outdoor furniture and a banquet hall
  • Guest reviews speak highly of the breakfast and proximity to public transport
Room features
All 398 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 55-inch Smart TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 29.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 48.00-84.00 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Essence
  • Celestial Court
  • Villa Danieli
  • Pavilions Lounge
  • Essence Restaurant

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (17652 square feet)
  • Meeting rooms - 9

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 93.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 48.00 to 84.00 per person
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
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Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
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Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of 30 May 2023, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on 31 May 2023 start from RM 320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in is from 3 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Checkout is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in Chow Kit, this luxury hotel is within 1 mile (2 km) of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Tower are also within 2 miles (3 km). Medan Tuanku Station is only a 2-minute walk and Dang Wangi Station is 7 minutes.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 337 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 87 out of 1000 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 41 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 27 out of 1000 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

TSZ WAI MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service
The design of the shower without common sense, the bathroom is like a reservoir after take a shower. Do you expect the customer to use bathtub everyday?
Stayed 3 nights in May 2023

10/10 Excellent

Arilynna

Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to public transportation. Good shopping, restaurant and fast food options. Pool was nice, but outdoors and it was pretty hot. I could not figure out how to turn on the spa. Gym facilities were quite nice, Breakfast buffet offered a wide selection of Eastern and Western foods.
Stayed 3 nights in Mar 2023

10/10 Excellent

Afiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good interior
Stayed 1 night in Mar 2023

10/10 Excellent

allaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth coming back
I recently had the pleasure of staying at the Sheraton Imperial Hotel Kuala Lumpur, and I must say, it was an amazing experience. From the moment I arrived, I was impressed by the exceptional service provided by the staff. The housekeeping and doorman were always friendly and attentive, and made me feel right at home. The bed in my room was incredibly comfortable, and I slept soundly throughout the night. I was also pleased to find that the room was impeccably clean, and had all the amenities I needed for a comfortable stay. In the morning, I enjoyed a delicious breakfast that satisfied my cravings, and the location of the hotel made it easy to explore the city. Overall, I would highly recommend the Sheraton Imperial Hotel Kuala Lumpur to anyone looking for a fantastic hotel experience. The management should be proud of the wonderful service they provide and the level of comfort they offer to their guests. Thank you for a truly unforgettable stay.
Stayed 3 nights in Feb 2023

4/10 Poor

Eng Chiang

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Its looks dated. And the pool restaurant was a good and busy Spanish restaurant, now it is deserted and in the sad state.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

KIM JOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I AM GIVING A FRANK RATING FOR THIS HOTEL, HOTEL ROOM IS GOOD BUT A BIT AGED, BUT CONFORTABLE, LOCATION OK, SERVICE OK, BUT THE BREAKFAST IS JUST NORMAL NOTHING FANTASTIC (ONE MORNING WE GOT COLD PORRIDGE AND INDIAN FOODS, FLOOR MANAGE MR THEVAN IS AWARE OF IT) .
Stayed 3 nights in Jan 2023

10/10 Excellent

Mohamed, Male

Stayed 4 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
bathroom too old the corner of shower room is not clean some bacteria grow
Stayed 2 nights in Jan 2023