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Sheraton Imperial Kuala Lumpur Hotel

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Outdoor pool, pool loungers
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationPetronas Twin Towers19 min walk
  • Popular LocationSuria KLCC Shopping Centre19 min walk
  • Popular LocationJamek Mosque19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)56 min drive

Room options

About this area

Kuala Lumpur

Sheraton Imperial Kuala Lumpur Hotel is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting. Guests love the hotel's convenience for public transportation: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes on foot.

What's nearby

  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Jamek Mosque - 19 min walk
  • Sunway Putra Mall - 20 min walk
  • Kuala Lumpur Tower - 9 min drive

Getting around

  • Medan Tuanku Station - 2 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

About this property

Sheraton Imperial Kuala Lumpur Hotel

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Located close to Petronas Twin Towers, Sheraton Imperial Kuala Lumpur Hotel provides a poolside bar, a corner/local shop and a terrace. Treat yourself to a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and brunch. In addition to shopping on site and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), limo/town car service and an electric car charging station
  • Concierge services, a front desk safe and a gift shop
  • Guest reviews speak highly of the proximity to public transport
Room features
All 398 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as climate-controlled air conditioning and dressing gowns. Guest reviews highly rate the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 55-inch Smart TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 29.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:30 AM: MYR 48.00-84.00 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Essence
  • Celestial Court
  • Villa Danieli
  • Pavilions Lounge
  • Essence Restaurant

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (17652 square feet)
  • Meeting rooms - 9

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 10:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 7 2022 to September 30 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 93.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
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Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from RMย 310.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in is from 3 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Checkout is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in Kuala Lumpur City Centre, this luxury hotel is within 1 mile (2 km) of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and Pavilion Kuala Lumpur. Suria KLCC Shopping Centre and KLCC Park are also within 2 miles (3 km). Medan Tuanku Station is only a 2-minute walk and Bukit Nanas Station is 9 minutes.

Can I cancel my reservation for free at Sheraton Imperial Kuala Lumpur Hotel and receive a full refund?

Yes, Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Imperial Kuala Lumpur Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 509 out of 999 reviews
5 - Excellent 51%
Rating 4 - Good. 342 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 86 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 37 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 999 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Satwant
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and excellent service. Mattress was a bit uncomfortable. Very clean and well maintained.
Stayed 1 night in Jun 2022

5/5 Excellent

Amanda A
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

5/5 Excellent

Patricia
Stayed 3 nights in May 2022

4/5 Good

Indran
Stayed 1 night in May 2022

5/5 Excellent

Stanislaw
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Overall this hotel was superb. Thank you !!!
Stayed 5 nights in Apr 2022

5/5 Excellent

Mark
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all round great experience, I will book there again.
Stayed 3 nights in Mar 2022

5/5 Excellent

Kamaruzzaman
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

satiaseelan
Stayed 4 nights in Jan 2022

5/5 Excellent

Shyariman
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. Amazing view. Amazing food. Amazing staffs. Amazing hospitality.
Stayed 1 night in Jan 2022