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Reviews of Residences at Daya by SR Home

3 out of 5
Residences at Daya by SR Home
19B Jalan Kangkar Tebrau, Johor Bahru, Johor

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Person managing is responsive but not unit
Check in staff is friendly and responsive but unit not ideal. Neighbours play loud music early in morning, wall is thin such that can hear neighbour alarm clock, although at top floor, knocking and renovation start at surrounding after 8am, road noise from truck also hearable. As unit is studio, no walls for room, blinds in unit is missing/not installed, light shone in after 8am. Lastly, the charges for unit is nearly 50% to fees and taxes whereas other units is only less than $10, this will greatly reduced your reaards nights for redemption and it takes 20 - 30 mins at least to drive to KSL Mall. Food choices is limited to the restaurant at level 5 and another by road side outside condo
Stayed 2 nights in Oct 2023
Response from AC on 9 Oct 2023
Thank for your comment, we will look into this matter and inform building management start early at 8am, suppose after 10am. For the blind really apologize its broken during cleaning same day you check in so we dont have enough time to buy and replace.

2/10 Terrible

TOYOHIRO

Stayed 2 nights in Aug 2023
Response from SR on 17 Sept 2023
Noted

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from AC on 21 Apr 2023
Thank for your reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaniness
Stayed 2 nights in Mar 2023
Response from AC on 18 Mar 2023
Thank you for your kind comment and we will look into it and improve on this part.

2/10 Terrible

Nelson

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from AC on 8 Apr 2023
THANK FOR YOUR COMMENT

8/10 Good

MOHAMED

Stayed 1 night in Sep 2022

2/10 Terrible

HIN BEO

Disliked: Cleanliness, staff & service, property conditions & facilities
No want sent us how to check in. They claim they no have my hp number yet expedia cantext me. Key need to collect a dsitance away from the entrance of apartememt. Heater not working and balcony floor paint all peeling out. Can i ask for a refund.
Stayed 1 night in Aug 2022

10/10 Excellent

Hee Lai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great in overall. It would be great if the contact person can response faster to our calls.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
The apartment was probably vacant for sometime so the stuffiness and dusts were very obvious. We had to do a little mopping ourselves to remove those things. It would have been better if the bed sheets were replaced and the space aired prior to the day of our check in. The toilet on the 2nd bedroom had a leaking sink. The neighbor above us was really loud between 12 midnight and 3 am. Otherwise the place is pleasant for our stay.
Stayed 2 nights in Dec 2020

2/10 Terrible

Heng Mun

Travelled with family
Stayed 1 night in Mar 2020
Response from General Manager on 21 Mar 2020
Hi, we are not sure why you have provided such review. But we hope if you have any issue, you can call us or message us, we definitely will try to assist you. We provide WhatsApp customer support group for all our guest to communicate with us during the stay. We will definitely try our best to provide the best support and best accommodation you possible can fine. Hope you will come back to us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay, good location, good for big group, families with kids.
Stayed 1 night in Feb 2020
Response from Kent Ooi on 21 Mar 2020
Thanks for your great review! Your support is our ultimate force to continue our hardwork!

10/10 Excellent

Sanjit Amreeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing day
Had a relaxing stay. Very peaceful. 5 mins drive for food...
Stayed 1 night in Jan 2020

8/10 Good

vrszr, Kuala Lumpur

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy check-in/check-out, complete electrical appliances
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Kent Ooi on 3 Nov 2019
Thanks for the good review! Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Seamless check in and out by use of technology....
Stayed 1 night in Aug 2019

8/10 Good

loy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay overall.
Pros: Quite clean apartment. Facilities working fine. Affordable and good price. Cons: Pillow too soft and flat. Location not that ideal for big group , with no nearby mall or shop houses to go for supper etc.
Stayed 1 night in Aug 2019
Response from Kent Ooi on 27 Aug 2019
Thanks for your good review. We will look into soft pillow issue and try to improve. We are 5 to 10 mins driving away from Austin height and 5 mins from Taman Daya shoplots. Hope to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kent Ooi on 14 Aug 2019
Thanks for your good review. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Kent Ooi on 10 Jul 2019
Thanks for your good review. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the view tho.. and the house is clean smells good..and everything is good.
Stayed 2 nights in Jun 2019
Response from Kent Ooi on 1 Jul 2019
Thanks for your good review. We will continue to make the improvements to maintain the quatility.

10/10 Excellent

Saiful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing,feels like home..
Smooth self check in and check out,very clear and informative guidance through out the check in and check out process.. Spacious unit,clean..i would come again next time..
Stayed 2 nights in Jun 2019
Response from Kent Ooi on 29 Jun 2019
Thanks for your good review. We will continue to make it better and always welcome you to book with us again.

8/10 Good

Seet Cheu

Liked: Cleanliness, staff & service, room comfort
Overall is good. Need to replace sprinkler and cloth hanger in toilet in master bedroom, TV cable in living room. Parking area need to put signage.
Stayed 2 nights in Jun 2019
Response from Kent Ooi on 25 Jun 2019
Thanks for taking time to give us the review. We will make the improvements base on your feedback.

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Kent Ooi on 25 Jun 2019
Thanks for taking time to give us a good review!

8/10 Good

Mohd Hirman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Kent Ooi on 12 Jun 2019
Thanks for taking time to give us a good review. We will try our best to improve!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 5 nights in May 2019
Response from Kent Ooi on 12 Jun 2019
Thanks for taking time to give us a good review!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Reasonable price.Check in was straight forward. Just that the aircon smell but lucky they provide fan too.Overall we had a good stay. Might come back if we going to johor to stay.
Stayed 2 nights in May 2019
Response from Kent Ooi on 30 May 2019
Thanks for you great review. We will improve based on your feedback. We hope to welcome you again in near future!

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Kent Ooi on 23 May 2019
Thanks for the great review!

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Kent Ooi on 16 Apr 2019
Thanks for taking time to give us a good review. We will try our best to improve!

10/10 Excellent

HajarAzraai, Subang Jaya, MY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For security reasons, the check-in process were quite complex but not difficult. It did have a James Bond vibe to it XD Nevertheless, warm hosts despite we only communicated via Whatsapp throughout our 4d3n stay. The room is spacious, clean, and complete. You'll never find other homestay like this where they provide all the necessities from tea to condoms and make ups - very thoughtful of the hosts. The room is cheerful with Unicorn-themed items and decorations. Location-wise, it's very near to convenience store and food stalls. Also there is a musolla nearby so Muslims can hear the call for prayer. The only downside for us was that the refrigerator was not cold enough for my EBM. Otherwise, the place is awesome. Will definitely come again and recommend to others.
Stayed 3 nights in Apr 2019
Response from Kent Ooi on 10 Apr 2019
Thanks for your great review! Is our honor to serve you at our best effort. We hope to see you again! We will definitely take your opinion and improve in near future!

10/10 Excellent

ALAUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mar 2019 Family Retreat @JB
Our Family Retreat to Jb from 22-24 Mar was satisfyingly filled with shopping, makan & bonding. The nice, new & affordable residential apartments (2 units of 3-bedrooms each) provided comfort for our family bonding! Just one suggestion though: one card access isn’t enough bcos families may hv different activities such as kids go swimming & adults went out to buy food. Pls do consider hard to provide at least 2 cards per unit. Thanks!
Stayed 2 nights in Mar 2019
Response from Kent Ooi on 31 Mar 2019
Thanks for your great review! Is our honor to serve you at our best effort. We hope to see you again! We will definitely take your opinion and improve in near future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Kent Ooi on 8 Dec 2019
Thanks for the great review!

10/10 Excellent

Nuriyah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saya suka tempatnya
Stayed 2 nights in Oct 2019
Response from Kent Ooi on 4 Nov 2019
Thanks for your great review! Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Kent on 8 Oct 2019
Thanks!

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが困難でしたが、ホテルの方々に助けていただきとても助かりました。
Stayed 25 nights in Jul 2019
Response from Kent Ooi on 27 Aug 2019
Thank you for the great review! Look forward to welcome you again