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Hotel Austin Paradise - Mount Austin

Photo gallery for Hotel Austin Paradise - Mount Austin

Front of property
Desk, soundproofing, iron/ironing board, free WiFi
Superior Triple Room | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Family Suite | Desk, soundproofing, iron/ironing board, free WiFi

Overview of Hotel Austin Paradise - Mount Austin

Hotel Austin Paradise - Mount Austin

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
Map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100

Explore the area

  • Popular LocationAustin Heights Water & Adventure Park17 min walk
  • Popular LocationHospital Sultan Ismail18 min walk
  • Popular LocationAEON Tebrau City3 min drive
  • AirportSingapore (SIN-Changi)62 min drive

Room options

About this area

Johor Bahru

Located in Johor Bahru, Hotel Austin Paradise - Mount Austin is near the airport and near theme parks. Travellers who have shopping on the agenda can visit Johor Bahru City Square and KSL City Mall. Looking to enjoy an event or a game while in town? See what's happening at Tan Sri Hassan Yunus Stadium or Johor Circuit.

What's nearby

  • Sunway College Johor Bahru - 13 min walk
  • Austin Heights Water & Adventure Park - 17 min walk
  • Hospital Sultan Ismail - 18 min walk
  • AEON Tebrau City - 3 min drive
  • Austin Hills Country Club - 5 min drive

Getting around

  • JB Sentral - 19 min drive
  • Changi Airport (SIN) - 61 min drive

Restaurants

  • Auntie Lim - 8 min walk
  • Anmour - 8 min walk
  • Meng Meng Roasted Duck - 9 min walk
  • A-Gong's Laksa - 14 min walk
  • DreamLiner Airways Cafe - 14 min walk

About this property

Hotel Austin Paradise - Mount Austin

3-star hotel near the airport
Hotel Austin Paradise - Mount Austin provides a business centre and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Luggage storage, multilingual staff and smoke-free property
  • A lift
Room features
All 49 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

Is Hotel Austin Paradise - Mount Austin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 11 Feb 2023 start from RM 123.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Austin Paradise - Mount Austin?

Self-parking is free at this property.

What time is check-in at Hotel Austin Paradise - Mount Austin?

Check-in is from 2 PM - 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Austin Paradise - Mount Austin?

Checkout is at noon.

Where is Hotel Austin Paradise - Mount Austin located?

Situated near the airport, this hotel is within 1 mile (2 km) of Sunway College Johor Bahru, Austin Heights Water & Adventure Park and Hospital Sultan Ismail. AEON Tebrau City and Toppen Shopping Centre are also within 1 mile (2 km).

Can I cancel my reservation for free at Hotel Austin Paradise - Mount Austin and receive a full refund?

Yes, Hotel Austin Paradise - Mount Austin offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Austin Paradise - Mount Austin cancellation policy on our site for more details about any exclusions or requirements.

Reviews

6.4
Rating 10 - Excellent. 3 out of 32 reviews" "
" "10 - Excellent 9%
Rating 8 - Good. 12 out of 32 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 10 out of 32 reviews" "
" "6 - Okay 31%
Rating 4 - Poor. 3 out of 32 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 4 out of 32 reviews" "
" "2 - Terrible 13%

6.8/10

Cleanliness

6.7/10

Staff & service

8.5/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Siew

Stayed 1 night in Apr 2022

8/10 Good

Hafiz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019

4/10 Poor

Chan

Disliked: Cleanliness, property conditions & facilities, room comfort
A simple hotel. Don't expect much
Bedsheets were dirty and torn.
Stayed 1 night in Sep 2019

6/10 Okay

Sharon, Singapore

Liked: Staff & service
Disliked: Cleanliness
The suite that was not
The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff attitude is very bad...hope will.have some improve for next visit....tq
Stayed 1 night in Jun 2019