In-room safe, desk, soundproofing, iron/ironing board

Reviews of Austin Park Hotel

3 out of 5
Austin Park Hotel
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 95 reviews" "
Rating 8 - Good. 28 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 8 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Yark Khwee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for convention
Stayed 3 nights in Feb 2024

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot bath water didn't come enough, but the room is always very clean was good impression.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is quiet and clean. And place is center of Mount Austin Heights. It is very convenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Tham Jin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the $ for this hotel when you going to stay at austin. 5-10 min walk around the hotel & you get tons of selection of food.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and room was big.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ding Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient location
Bed was great and comfortable. Location ideal for food hunting. Overall is good and will definitely come back again.
Stayed 1 night in Dec 2023

2/10 Terrible

Chee Lum

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth it Hotel
The hotel very quiet and feel very haunted, the lobby also very smelly.
Stayed 1 night in Dec 2023

10/10 Excellent

Lay Sim

Stayed 1 night in Dec 2023

10/10 Excellent

Yi Jia

Stayed 2 nights in Dec 2023

8/10 Good

Sajin Ahamad

Travelled with family
Liked: Amenities
Good stay. Near the city heart
Stayed 1 night in Dec 2023

6/10 Okay

XiaoLong

Stayed 1 night in Dec 2023

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Many food options around the hotel and there is even a big supermarket on the ground level of the hotel. Great for a couple of days stay to R&R
Stayed 1 night in Dec 2023

10/10 Excellent

Isaiah Ravindaran

Stayed 2 nights in Oct 2023

8/10 Good

Wang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

ng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No swimming pool
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay as the shop are nearby.
Stayed 1 night in Sep 2023

6/10 Okay

Nor Azli

Travelled with family
Liked: Cleanliness, property conditions & facilities
Difficult to find halal food
Stayed 2 nights in Aug 2023

8/10 Good

ASHTON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Feedback
- Hotel breakfast not as good as what I expect. Not even a egg for breakfast choice. - Room view that staff given me is NOT GOOD. I expect a view that can see water park at least but was given a view that face wall Machaim like I was at First world hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Value for Money. Room rates very reasonable & no extra charge for breakfast. Nice cosy Room, Will definately stay i Austin if I am going to that area
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely value for money
Very surprised that it's so nice clean and quiet fr the hustle bustle of the activities at nite(given such a room not facing there) Eco friendly, functional, impressed. I stayed in deluxe room
Stayed 1 night in Jun 2023

8/10 Good

Hai Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

4/10 Poor

Durga

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

THIAM GUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, good and clean room
Stayed 1 night in Apr 2023

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent locations with excellent basic facility
Very user-friendly hotel. Impressive with 4 Free Water refill machines located at the lobby. Amber basement car park. Many F&B outlets within walking distance.
Stayed 1 night in Apr 2023

4/10 Poor

Elise

Liked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Ho Tay

Stayed 1 night in Jan 2023

8/10 Good

tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Austin park view hotel
The room is big. The hotel is quiet and nice. Suitable for family. However, breakfast is not great.
Stayed 1 night in Jan 2023

8/10 Good

MAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location!
Stayed 1 night in Nov 2022

2/10 Terrible

Tack Kin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not ready during check in at 4.30pm which the room should be ready before 3pm for us to check in. Room wood flooring were not install properly and caused my kids injured his thumb while crawling on the floor. Breakfast is not much choices to choose.
Stayed 1 night in Oct 2022

6/10 Okay

XIN WEN PATRICK, SINGAPORE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No hot shower
Hot water ran out halfway through my shower. For this, it is a terrible no-no
Stayed 1 night in Sep 2022

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
The air conditioning is too loud, end up change another room, end up another room also as loud. Hot water capacity is too little , only enough for 1 person, the 2nd person bath half way ran out of hot water. The floor was sticky walking on bare foot. Bad experience.
Stayed 1 night in Sep 2022

8/10 Good

Keat Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is comfortable and clean. But…don’t expect good view from your room
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Room type
Booked a queen bed for the stay,but they gave me a 2 single bed room.Called to check with the counter and they insisted that I booked standard twin!Dont want argue to spoil my holiday mood.
Stayed 1 night in Aug 2022

10/10 Excellent

FONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the staffs are very friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean!
Stayed 1 night in Jun 2022

10/10 Excellent

Uvaraj

Stayed 1 night in May 2022

10/10 Excellent

Mochammad

Stayed 1 night in Jun 2022

2/10 Terrible

Anas

Stayed 6 nights in May 2022

10/10 Excellent

SUN KWAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for budget fuss free stayers
It was good stay for this budget.Plenty of food shops just outside hotel and opens till late.Nothing to complain.
Stayed 1 night in May 2022

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Siew Hoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Stay
Everything was good especially hotel location. It's so convenient, all kind of restaurants nearby. Will stay again.
Stayed 1 night in Dec 2020

10/10 Excellent

Fitria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Willie Cheong

Business traveller
Liked: Property conditions & facilities, room comfort
No wifi in room
Stayed 2 nights in Sep 2020

10/10 Excellent

JOO HWA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
check in at hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
The stay was great overall. The rooms are big, clean and comfortable. It is also located in a good location with many shops and entertainment nearby.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness in the room and big space in the room.
Stayed 2 nights in Dec 2019