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Reviews of 1 Million Hotel

2.5 out of 5
1 Million Hotel
No 2, Jalan Austin Height 8/6, Taman Mount Austin, Johor Bahru, Johor

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 77 reviews" "
Rating 8 - Good. 30 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

CH

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room is clean, but there's a big exhaust pipe next to the window that creates noise when the shop turns it on early in the morning. And no free parking though free parking is stated in the order App.
Stayed 2 nights in May 2024

6/10 Okay

LUWEN

Travelled with group
Liked: Cleanliness, staff & service, amenities
You will hear all the sounds from the streets even though there's no window in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and their bed is big and comfortable. Room are big that is enough to put two luggages. Located in Mount Austin so there are a lot of dining options. There are a few nice breakfast shops downstairs and there is a pub located right downstairs for people who want to have a beer to chill for the night. As we went in on day before eve of christmas, the custom jam was terrible and we only reached at midnight 2am but this is still staff at the front desk for us to do the check in which not a lot of small hotels have it which make us like this hotel even more. Overall, is a excellent stay at 1 Million Hotel. Highly recommended. Will go stay there again next time.
Stayed 2 nights in Dec 2023

10/10 Excellent

Choo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Lee

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Lay Hoon

Travelled with partner
Liked: Amenities
Very satisfied with my short stay at 1 Million Hotel. Very friendly staff, room is very clean. Highly recommended. Looking forward to my next stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area surrounded by food. Hotel is clean and spacious.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with many food and drink places. Will like to give my respect to the night shift staff on Christmas eve 24th Dec 2023 as they are hardworking and provide a good service to the customers. The male staff staff really work hard as I see he keep the reception area clean and works hard during the Christmas eve evening around 10.30pm. Thanks for the nice hotel stay and keep on the good work! 😄
Stayed 2 nights in Dec 2023

8/10 Good

Jia Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was nice, staff was also friendly upon checking in and checking out. But the room is not soundproof at all, considering this is during the peak holiday season and the hotel was rather packed, we ended up not having quality sleep throughout our stay due to many sound interference (next door talking, closing doors, people chatting loudly etc). Other than these, our stay was rather satisfactory.

6/10 Okay

C.

Liked: Cleanliness, staff & service
Paid extra for a room with window, only to stare at a filthy back alley with garbage carts & trash on the ground. Simply unsightly & disappointing!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Incovenient & unsatisfactory
Hotel room touch key lock spoiled feel very inconvenient needed help from hotel reception to repair.
Stayed 3 nights in Nov 2023

10/10 Excellent

LEE MUI

Stayed 1 night in Nov 2023

8/10 Good

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alan
Satisfactory
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in Sep 2023

8/10 Good

Ariel, Huawei, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fuss free and the hotel is situated in a good location. There is also a water dispenser as well. However, the sound proofing is bad as we could hear the vehicles outside and people in the corridor.
Stayed 1 night in Sep 2023

8/10 Good

chai hwa

Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
great location with great choices of foods around
Stayed 1 night in Sep 2023

10/10 Excellent

Loh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple room for 1 night
Stayed 1 nite to explore the place at Austin Heights. The location is full of food. The room is simple, but meet basic needs. The toilet floor will be all wet after bath as there is no partition betwen toilet bowl and bath area.
Stayed 1 night in Jun 2023
Response from management on 16 Jul 2023
Greetings from 1 Million Hotel Johor Bahru. Thank you for ratings of your stay with us. We hope you had a great time taking in the sights and sounds of Johor Bahru. My team and I hope to welcome you back to our hotel for many more visits in the future, take care.

8/10 Good

Weo Senh

Stayed 1 night in Jun 2023

8/10 Good

Kim Chan

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & relax
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Very bad experience
I have booked 3 rooms with hotel.com and 2 roomd with another platform (due to unavailability of rooms in hotel.com), i was quite disappointed on the service by the counter because the hotel insisted that we have booked rooms without window and asked us to talk to our booking system instead. I am suspecting that they might have over-released their rooms (overbooked) and trying to brush us off Then, one of my friends' room that were booked via hotel.com had her door opened wide when we returned from our trip on day 1. After highlighting to the counter, they only say sorry and offer us folded towels for use? Door opened for the whole day thwy should have asked us if anything missing and the hotel will be responsible, but no, they didnt offer. This is very upset, i dont think i will come back again To whom planning to stay at Austin, i thinl there are other better choices nearby
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple
Clean and tidy room, convenient to many restaurants and short drive to Tebrau City, Toppen, Ikea, Johor Jaya etc. Staffs are nice.
Stayed 3 nights in Nov 2022
Response from a on 7 Dec 2022
- Greetings from 1 Million Hotel- Thank you for your review and ratings! We really appreciate your effort to drop us a review. This would help us to know better about guests like you and serve even better to make your stay memorable. Keep supporting us by spreading a word about us to your family and friends. Thank you, Best Regards 1 Million Management #Travel Safe #Stay Safe

8/10 Good

Ee Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area there is too noisy
Stayed 1 night in Jul 2022

10/10 Excellent

Steven C L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2-Nites Stay
Quiet, comfortable bed and spacious room. Close to food areas. Ease of getting grab.
Stayed 2 nights in Jun 2022

8/10 Good

Toh

Stayed 2 nights in Apr 2022
Response from 1 million management on 26 Apr 2022
Thank you for taking time to share your feedback.

10/10 Excellent

Shu Ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

WONG, Kuala Lumpur

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Price reasonable and room is clean. Consider good for recommendations
Stayed 1 night in Aug 2020
Response from RECEPTIONIST on 14 Sept 2020
Warm greetings from 1 Million Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback.We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from FRONTDESK on 23 Jan 2020
Dear guest , Thank you for your positive review after your recent stay at 1Million Johor Bahru. We look forward to welcome you back soon. Kind regards - The Management of 1Million Johor Bahru

4/10 Poor

Ho

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room so smelly & toilet very dirty.
Stayed 1 night in Dec 2019
Response from Receptionist on 21 Dec 2019
Hi sir , Thank you for your feedback. We are truly sorry for the inconvenience caused that you have received during your stay. We'll improve our service. Hope to see you soon.

8/10 Good

Din Din

Stayed 1 night in Oct 2019

6/10 Okay

Chen

Tax RM10
Stayed 1 night in Jun 2019
Response from 1 MILLION HOTEL on 19 Jul 2019
Thanks for the reviews Sir/Madam

8/10 Good

Yee, KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fine, easy parking and accessed. Just room wall was thin until next door doing missionary also can heard clearly.
Stayed 2 nights in May 2019
Response from 1 MILLION HOTEL on 19 Jul 2019
thanks Sir/Madam for your reviews,we will upgrade and try to solve this issues

8/10 Good

Chi Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from 1MmillionHOTEL on 16 Feb 2019
thanks for the reviews Mr/Madam

6/10 Okay

Yuen Lung

Liked: Staff & service
review of hotel
unfortunately I booked during the eve of a holiday.its so difficult to find parking or whenever u wanna move out or into.the floor seems dusty though.no wardrobe /hanger.will be a bit noisy if u stay lower floor as has a pub just beside hotel.
Stayed 1 night in Dec 2018
Response from 1Million Hotel on 16 Feb 2019
Thanks for the review Mr/Madam we will upgrade our services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Too noisy, needs sound proofing for the rooms as we can even hear what the person is talking about along the corridor from inside the room.
Stayed 1 night in Oct 2018

8/10 Good

Kheng Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Michelle, Singapore

Disliked: Cleanliness, room comfort
Location is good but disappointed on cleanliness
The location is good, surround lots of nice food but the room is dirty. Hope they can improve on the cleanliness.
Stayed 1 night in Sep 2018

8/10 Good

Zulrusdi

Awesome trip
A good, fun n enjoyable trip, exclusive hotel
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with many eateries around
Good location with many eateries which make it an ideal place for gathering or catching up with friends.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
good location
good location with many store around， very convenient
Stayed 1 night in Jun 2018

8/10 Good

Ying Siang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but unsafe
Location of the hotel was good. Room was clean with basic amenities provided. However, there was a fight at the reception on 8 Apr at about 4 am. It was super noisy as the rooms were not sound proof. Security and receptionist at work could have done better.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Can get slightly noisy with music from neighbouring pub/club
Stayed 1 night in Mar 2018

10/10 Excellent

Kelly, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy hotel
Friendly staffs, comfortable room and bed. Alot of restaurants nearby.
Stayed 2 nights in Mar 2018

6/10 Okay

stephy, malaysia

Disliked: Property conditions & facilities
Cheap and great location
have been stay here for second time. Reasonable price and great location if you looking for food around.
Stayed 1 night in Mar 2018