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Friendly staff and place is clean. Will reserve this place again when I come back next time.
Tidy, good for the price. Close to transport options and shops
Good Rooms & view ,people were great just a few more needed to speak english
the elevators were very slow, and the tv was small for the room
Was clean and nice. Felt quite homey. A little odd that I was given an adjoining room though. The door was locked but didn't feel too secure. Not very soundproof also - could hear people outside.
Check in was a breeze. The shuttle service provided by the hotel was very convenient and always on time. Check out was extended as we checked in at about 4pm. Totally unexpected, but a very pleasant surprise. Most staff that we interacted with are very pleasant and helpful.
This is my second times stay at this hotel, good location, near the MTR, friendly staffs, will book again if I go to Hong Kong in the future.
Kids friendly, helpful staff, nice to stay at the double room for 3 of us including one kid
Excellent customer service at the Bistro, from reception to the waiters. These are the kind of staff the makes one feels at home. Front desk staff, nothing special; very robotic.
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