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Reviews

4.6/5 Wonderful
1,996 reviews
"A fantastic stay, great hotel.Staff excellent, never a problem they could not so..."

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    K11 Shopping Mall
    4 min walk
  • Popular Location
    Kowloon Mosque and Islamic Centre
    8 min walk
  • Popular Location
    Nathan Road Shopping District
    3 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe Side Harbour View Twin Room

    Room Amenities

    • Partial sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club Deluxe King Room with Club Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club Deluxe Harbour View King Room with Club Lounge Access

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour View Suite with Horizon Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite with Horizon Club Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Harbour View Suite with Horizon Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

    Room Amenities

    • Partial sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Side Harbour View King Room

    Room Amenities

    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

    Room Amenities

    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Club Deluxe Twin Room with Club Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Kowloon

Located in Kowloon's Tsim Sha Tsui neighbourhood, Kowloon Shangri-La, Hong Kong is in the city centre and near the beach. Tsim Sha Tsui Promenade and 1881 Heritage are notable landmarks, and some of the area's popular attractions include The Peak Tram and Ocean Park. Travelling with kids? Consider Hong Kong Disneyland and Hong Kong Observatory.

Popular Location

What's nearby

  • K11 Shopping Mall - 4 min walk
  • Kowloon Mosque and Islamic Centre - 8 min walk
  • Hong Kong Cultural Centre - 11 min walk
  • Avenue of Stars - 12 min walk
  • Nathan Road Shopping District - 3 min drive

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong East Tsim Sha Tsui Station - 6 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 30 min drive

Restaurants

  • Where to eat
  • Angelini – Ocean-view restaurant offering Italian cuisine. Serves lunch and dinner.
  • Cafe Kool – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • Deli Kool – Serves breakfast, lunch and dinner.
  • Nadaman – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Kowloon Shangri-La, Hong Kong

Family-friendly Kowloon hotel in Tsim Sha Tsui, walk to Tsim Sha Tsui Promenade
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 688 rooms offer thoughtful touches such as bathrobes and slippers, along with free WiFi, free wired Internet and 24-hour room service. Guests will also find satellite TV, premium bedding and coffee/tea makers.
Kowloon Shangri-La, Hong Kong offers 688 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.
This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: HKD 550 per night
Return airport shuttle (surcharge)
Free local area shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 275 per person
5 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
German
Italian
Japanese

Business services

1 meeting room
Business centre

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massages
Sauna

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

pay films
satellite channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Free local calls
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 275 per person (approximately)
  • Valet parking fee: HKD 550 per night
  • Rollaway bed fee: HKD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Kowloon Shangri-La Hong Kong Hotel
  • Shangri-La Hong Kong Hotel
  • Kowloon Shangri-La Hong Kong
  • Shangri-La Hong Kong
  • Shangri La Hong Kong
  • Kowloon Shangri-La Hotel Hong Kong
  • Shangri La Hotel Hong Kong
  • Kowloon Shangri La, Hong Kong
  • Kowloon Shangri-La, Hong Kong Hotel
  • Kowloon Shangri-La, Hong Kong Kowloon
  • Kowloon Shangri-La, Hong Kong Hotel Kowloon
4.6

Wonderful

5 - Excellent
1,364
4 - Good
498
3 - Okay
81
2 - Mediocre
30
1 - Poor
23
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A fantastic stay, great hotel.Staff excellent, never a problem they could not solve.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is an old hotel, but the room is clean, the staff are very friendly and provided a good service.

Stayed 2 nights in Nov 2019

1/5

    Because of the epidemic situation recently ,I could not go to HK in 5 Feb 2020,I already applied to cancel hotel room,but not.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent and brilliant! Friendly, proactive and concern staff!

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The rooms were larger than we were expecting and the bathroom was outstanding. Transport links are right outside the hotel with two different train lines operating a minute to 5 minutes away that can take you almost anywhere in hong kong, there is also a taxi stand outside if you need one. the iconic victoria harbour is also a 5 minute walk away which also leads to the star ferry terminal if you want to cross to hong kong island and other islands. staff were incredibly friendly and was left flawed by their excellent english. a handy phone that doubles as a portable wifi was complimentary with the room which was invaluable during our stay. cleaning staff left our room in immaculate condition each time. we only had time to try one of the hotels restaurants; cafe kool. the buffet quality was high and the proce very reasonable for the selection of food available, we even came back for dinner during one of the days of chinese new year and could see how popular it is with how busy it was. Overall I thoroughly enjoyed my stay here and couldnt reccomend it enough to anyone coming to hong kong

    Stayed 5 nights in Jan 2020

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