East Side Spa Hotels

"Here for US Open and love the convenience of the subway. Always a great stay."

"Great place, great staff, great location "

"Second stay and another great experience Staff very helpful and friendly Property in great location and clean with good amenities "

"Location is best im America. EVERYTHING is right there. Staff is extremely attentive and excellent workers. They found all kind of perks and things to offer us. Truly above and beyond. The property is older; needs renovations to bring it to 22 st century with period details. Our compliments to all employees who made us feel welcome and gave us the VIP treatment."

"The hotel was very clean and the staff was very friendly and helpful. "

"it was a very great place to be away from all the traffic and noise so it’s nice and peaceful and on top of that our room had the best views of the city. "

"It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving."