Location was perfect! Walking distance to Central Park, 5th ave, Broadway, Times Square. Very clean. Terrible show water pressure. I wish they had a restaurant for dinner. They have a bar. Breakfast buffet is great! Gym was pretty good. I wish they had two of each machine and that they’d put the air conditioner on higher and that there were a stock of cups for the water cooler (it was 8:00am and none left). Lots of cardio options! Open 24 hours. You have to take elevator from fitness center to 5th floor lobby depending on the floor you’re on..then walk to a different elevator to get to your floor. We were floor 26. (Apologies to the crowded elevator and lobby for having me have to crowd into the elevator after my run)…speaking of elevators… oh boy. Plan an extra 10 to 15 minutes when you have to take the elevator. It’s a crazy system. You indicate your floor, are told which elevator to take and then wait…and wait…sometimes when it finally arrives, it is full and you have to wait and wait again. It was annoying and we had to plan our morning with factoring in elevator time. Thumbs down on that! Occasionally, a nice staff person would come by to say that the service elevator could be used,(so you know it’s bad). Staff were nice and helpful overall..from the waiter who remembered from the day before that I liked my coffee with my food not before, to the baggage guy who told me about the voucher we could get from front desk to store our bags. Excellent stay over all !
