Cari Hotel di Daerah Suffolk Barat

"Could not find a fault, from the welcoming of the reception staff and the efficiency of all staff members. A special thanks to the lovely lady on reception who bought me some slippers when I'd forgotten to pack a pair of shoes (laugh) to the lovely breakfast waitress - all found time to smile and have a conversation. The room was spacious, comfortable and clean and the breakfast, varied and delicious. The gym was a surprise, it really is very well equipped with a great pool and spa area and the...

"Staff were lovely. Check in was good. Although couldn’t book us in any earlier & we were attending an event which was a shame. But no huge issue. Parking superb Bathroom lovely. We stayed in Sariska room which is on the front of the building. Being a Saturday night stay - it was a tad noisey & nothing to do with the hotel. But some car with a loud exhaust drive up & down quite a lot during the early night. We closed the windows to block it out but then as we’ve had this hot weather the room...

"Plenty of easy parking, a nice walk away from town, friendly and helpful staff. Overall a pleasant stay."

"All good"

"Ideal town centre location, helpful staff, good English breakfast. Parking in rear pub yard can be tricky."

"Best Western Heath hotel is a wonderful place to stay, The staff so friendly, cleanliness top standard,breakfast cooked to perfection and a excellent location to see the horses on the gallops and for the lovely town of Newmarket."

"The hotel could use a serious renovation."

"Great breakfast, bathroom taps need maintenance, cold water just a tiny trickle but overall I would highly recommend"

"The lodging here was so beautiful, small style cabins that are modern with a great view and a small garden out back. The room and bathroom were spacious and clean. The restaurant next to the lodging was amazing, staff were so nice and helpful and the food was delicious. I will definitely be coming back."

"Rooms are comfortable and very clean. Breakfast is cooked to order and of an excellent quality. The staff are all helpful and efficient. The hotel is ideally situated for access to the town centre, Dad's Army Museum, bus station and is about 15 minutes' walk from the train station. The bar is welcoming and serves a good selection of drinks. There is a small outdoor courtyard area in which to sit if the weather permits. On the negative side, the hotel is definitely in need of some...

"Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception."

"Very convenient for visiting friends in the area. Rural location . Comfortable rooms. Will stay again."

"A lovely location and great facilities. Great staff and bar area had a lovely atmosphere. Morning breakfast was delicious with attentive staff. Rooms were very quiet, hotel had a lift which is very convent as the steps are steep to the 2nd floor. The rooms are a little tired and the bathroom window privacy screening is in desperate need of replacement. Kettle is completely scaled up and cups were also dirty so this needs to be addressed. Ok Value if the above were dealt with then it would be...

"Room was clean and tidy, nice fresh towels, very helpful reception staff."

"The pub is friendly with good food and staff. The separate block which houses the bedrooms looks boring but the bedrooms inside are incredibly beautiful. I enjoyed underfloor heating in the bathroom and the lovely views of the countryside. "

"Very convenient location, 9mins walk from station and 7mins walk to start of shopping area. Room was pleasant with lovely large bathroom. Clean bedlinen and comfortable bed. Shower was excellent and spacious. Nice to have coffee machine in room. Breakfast was very good and done to order. My only issues were that to access my room i had to use an outdoor fire escape and walk across roof - this was safe and easy to do but not ideal with luggage, nor was it welcoming. There was a indoor...

"Honestly could not fault this place at all. Staff very welcoming and attentive. If things were not available in your room they would be more than happy to help and provide eg. Iron and Iron Board. The breakfast was amazing and the fresh pastel del nata was even better than what I’ve had in Portugal! 10/10 recommend "