Cari Hotel di Daerah Suffolk Barat

"The staff was wonderful."

"We only spent one night but loved the hotel. The location is great. Plenty of bars, restaurants and shops a few minutes walk away and a beautiful park opposite. The rooms were very clean and spacious. Staff were very welcoming and helpful. Lots of seating in the lounge. On arrival by car, you hand over your key and your car is parked and luggage delivered to your room which is a nice touch. Would highly recommend"

"Booked for an anniversary treat. Expected slightly more for the price TBH. Nothing bad or wrong to be fair, just a slightly dated air about the place and one or two rather abrupt staff members. Dinner was good but very expensive. Nice Spa, but a walk across the car park. Hotel health club/pool is separate and a bit tired."

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"Room spacious and decorated nicely. Breakfast is first class, great ingredients and the standout thing is the bread! All in all a great stay and would stay again!"

"We stayed in a newly renovated room which was very spacious, had very good wardrobe space and draws. The bathroom was clean and had very lovely toiletries. The shower was really excellent. Cooked breakfast was exceptional both the vegetarian and non vegetarian and there was a good selection of non cooked food. The coffee was very good. We had the opportunity to have drinks in the drawing room which was relaxing after a long day The building and ambiance of the place was very good it was a...

"Clean and tidy basic but good value"

"All good"

"Really nice hotel at the heart of Newmarket, friendly staff, free car parking, clean & comfortable rooms with a very enjoyable breakfast, there was nothing not to like"

"Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception."

"A basic hotel set in lovely, peaceful grounds. The rooms could do with updating, but for a three-star hotel, they were as expected. I didn’t book breakfast, and unfortunately, the Sunday roast didn’t look very appealing. I stayed for four nights while visiting family, and the location was quiet and pleasant. The hotel staff were friendly and helpful. However, housekeeping didn’t clean our room once during our stay. When we asked for it to be cleaned, the cleaner said she would, but instead left...

"The Hot Tub was not in use, even though I paid for it I’m still waiting for a refund"

"The receptionist was very helpful and welcoming when we arrived. Allocated a room with a four poster bed, as I'm a little claustrophobic we asked to change room at reception, no problem at all. Overlooking the river with balcony we would definitely stay again in this room. It is a little tired but clean and comfortable."

"Shops nearby"

"Very friendly staff, clean comfortable bed overall a lovely stay"

"Very comfortable bed but room far far too hot, window open but directly out side the beer garden so noisy. This would be fine if thoughtful ear plugs were provided. Felt quite exposed opening the window more, but room temperature so high, fan provided was pathetic so did not sleep well at all. I’m sure on a cool day it would be lovely however. Sadly had to leave before breakfast at 8 during weekends - I made a mistake and thought it would be 7.30 still. Lovely place but potential to be fantastic...

"Bathroom very much below standard. No lock on door, towel rail disconnected, toilet hard to flush. Shower curtain annoying. Bedroom windows so old they didn’t shut. Needs net curtain for privacy. Lots of cobwebs need addressing !"