COVID-19 restrictions.

See detailsOpens in a new window
See all properties

The Ickworth Hotel

Photo gallery for The Ickworth Hotel

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, iron/ironing board, free WiFi
Hypo-allergenic bedding, iron/ironing board, free WiFi

Overview of The Ickworth Hotel

The Ickworth Hotel

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa

Cleaning and safety practices

  • Contactless check-in
  • Hand sanitiser provided
  • Contactless check-out
Bury St Edmunds, Bury St Edmunds, England, IP29 5QE

Explore the area

  • Popular LocationIckworth House1 min walk
  • Popular LocationSuffolk Regiment Museum7 min drive
  • Popular LocationTheatre Royal8 min drive
  • AirportLondon (STN-Stansted)53 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 24 Jun - Thu, 30 Sep.

About this area

Bury St Edmunds

Located in Bury St Edmunds, The Ickworth Hotel is in the historical district. The Athenaeum and Suffolk Regiment Museum are cultural highlights, and some of the area's attractions include Ickworth House and Fuller's Mill Garden. Travelling with kids? Consider National Horseracing Museum, or check out an event or a game at Newmarket Racecourse. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Bury St Edmunds travel guideOpens in a new window
Map

What's nearby

  • Ickworth House - 1 min walk
  • Suffolk Regiment Museum - 7 min drive
  • Theatre Royal - 8 min drive
  • Moyse's Hall Museum - 10 min drive
  • Bury St Edmunds Art Gallery - 15 min drive

Getting around

  • Bury St Edmunds Station - 14 min drive
  • Norwich (NWI-Norwich Intl.) - 63 min drive

Restaurants

  • Where to eat
  • Fredericks – Restaurant offering regional cuisine. Serves dinner daily.
  • Conservatory – Garden-view family restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

The Ickworth Hotel

Family-friendly hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor tennis court. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, massage/treatment rooms and free use of bicycles. All 38 rooms offer free WiFi, room service and flat-screen TVs with DVD players. Free bottled water, phones and ironing boards are among the other amenities that guests will find.
The Ickworth Hotel offers 38 forms of accommodation with DVD players and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Bury St Edmunds hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • Room service available

Things to do

  • Free bike hire
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Bury St Edmunds
Bury St Edmunds
Business-friendly
Business-friendly
4 star
4 star
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 June 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Ickworth
Ickworth Hotel
Ickworth Hotel Bury St Edmunds
Ickworth Bury St Edmunds
The Ickworth Hotel Hotel
The Ickworth Hotel Bury St Edmunds
The Ickworth Hotel Hotel Bury St Edmunds

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 158 out of 261 reviews
5 - Excellent 61%
Rating 4 - Good. 80 out of 261 reviews
4 - Good 31%
Rating 3 - Okay. 16 out of 261 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 261 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 261 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Jun 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed in Scarlet Room in the Lodge.On the Friday of our stay my husband used the kettle which blew all the electrical sockets.A maintenance man managed to find the fuse box and turn the power back on. The same thing happened yesterday but there was no maintenance man available until 9 am.We had to boil the kettle out in the hall to make a drink. Because we had no power to the sockets the boiler would not work and we had no hot water and heating.We were offered another room but decided to travel 200 miles home to a warm house and hot water!!! The staff were very helpful at the Lodge but could not find the appropriate fuse box. On the subject of the dining room it stated on the menu for breakfast that the muesli and granola were home made .I tried them on both days of our stay but the cereals were obviously from a box! It was stated on the breakfast menu that hash browns were available with the cooked breakfast but they never appeared on our plates.When we had our breakfast yesterday we were told that there was a problem with the supply of the hash browns. As you can see from the above bad experiences at your hotel were very disappointed with our stay.We expected much more as you market the hotel as luxury.This was definitely not the case. The reason we travelled 200 miles to the hotel was because my sister was getting married on the 9 th but this was cancelled due to Covid-19.We decided to stay anyway as we had already made the booking in March.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness
The location is beautiful and facilities at the hotel are very good, especially the swimming pool, which is wonderful. Breakfast is excellent and restaurant is very good overall. We stayed in the lodge which offers big rooms. The condition is ok but could be upgraded/modernised so that it meets expectations of a luxury hotel. Excellent products provided in bathrooms. Staff are helpful and polite and try to help. Unfortunately there were a few admin errors (booking us into breakfast at the wrong time and confusion on when we had booked the pool). Breakfast issue was resolved easily. Overall a pleasant stay.
Stayed 2 nights in Aug 2020

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The grounds that the hotel is set on are beautiful, with lovely walking trails and cycling tracks. We also liked the pool a lot. The staff, while always friendly and courteous, struggled to get the basics right - like bringing out the whole order without forgetting one dish. This happened almost every meal. The main working in the bike shed though was very friendly and helpful always. Our room (Derry) was cramped and had one window which looked out onto a construction site. Builders would be standing there looking into our window. At no point were we warned that there was construction taking place.
Stayed 2 nights in Aug 2020