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Reviews

4.6 / 5Exceptional
226 reviews

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  • Classic Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Double or Twin Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Grand Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Grand Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Located in Sudbury, The Swan Hotel is in the historical district. Little Hall Lavenham and Long Melford Heritage Centre are cultural highlights, and some of the area's landmarks include Corpus Christi Guildhall and Church of Saint Peter and Saint Paul. Lavenham Falconry and Ickworth House are also worth visiting. Our guests appreciate the hotel's central location.

Getting around

  • Sudbury Station - 12 min drive
  • London (STN-Stansted) - 49 min drive

Restaurants

  • Where to eat
  • BRASSERIE – Brasserie.
  • AFTERNOON TEA – Coffee shop.
  • AIRMENS BAR – Bar.

About this property

This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and massage/treatment rooms. All 45 individually furnished rooms feature free WiFi and 24-hour room service. Flat-screen TVs, coffee/tea makers and free bottled water are among the other amenities available to guests.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per night.

Pets

  • Pets are allowed for an extra charge of GBP 12 per pet, per night.
  • Dogs only
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 19 per person (approximately)
  • Pet fee: GBP 12 per pet, per night
  • Rollaway bed fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Swan Hotel Sudbury
  • The Swan Hotel Hotel
  • The Swan Hotel Sudbury
  • The Swan Hotel Hotel Sudbury

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Breakfast available for a fee: GBP 19 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Safe

Nearby things to do

Where to eat

  • BRASSERIE – Brasserie.
  • AFTERNOON TEA – Coffee shop.
  • AIRMENS BAR – Bar.
4.6

Exceptional

5 - Excellent
158
4 - Good
56
3 - Okay
8
2 - Mediocre
4
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 2 nights in Oct 2019

5/5 Excellent

I can honestly say there wasn’t anything I didn’t like. Staff are brilliant especially the restaurant waiters & waitresses. Food fantastic

Stayed 1 night in Sep 2019

4/5 Good

charm and friendly people parking in spare car park good

Stayed 3 nights in Sep 2019

5/5 Excellent

Lovely historical building right in the centre of Lavenham. Loved the village and really enjoyed staying at the hotel. Would go again and possibly eat there for dinner next time.

Stayed 1 night in Sep 2019

3/5

This traveller didn’t leave comments with their review
Stayed 2 nights in Aug 2019

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