Cari Hotel di Solidaridad

"Personal muy amable, todo excelente"

"Too expensive for for what it’s really worth. The free shuttle stops at every park and hotel before it gets you to hotel arte . The customer service over the phone is rude . The customer service doesn’t care and treats you unimportant for the price you’ve paid."

"Horrible playa, mal olor y mala relaciòn calidad-precio"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"The room was pretty good but the showers drained terribly and would flood the room. Majority of the staff were incredibly nice and welcoming. Buffet was just as good as other resorts I’ve been to. Plenty of pools to choose from. Not extremely clean, but I can’t judge too hard since the resort is massive. Tons of walking, but shuttles are available. Not your typical 30 floor hotel resort. These are more of a villa kind of vibe. Their blended drinks at the bar aren’t great, but their regular...

"We loved our stay everyone was very kind and always ready to help us out with everything we need!"

"Service was not as good, pool was dirty"

"Everything about this resort is just beautiful. The check in process was a breeze, the staff is so friendly and helpful and professional. All the food was great. Especially Ember restaurant. We had an especially large group and all the staff were so accommodating and the food was truly amazing. The manager Jose Luis came over to our table to make sure everything was to our liking. We were all so pleased . Can’t wait to come back ."

"Great"

"The location of the resort was great, however my only qualm was that although the resort is near the beach you have to physically leave the resort to get to the beach."

"I was extremely disappointed with my stay at the Maya Palace. While the property itself is beautiful, the overall experience fell far below expectations. The biggest issue was the cleanliness and maintenance. Common areas and parts of the resort often felt neglected, and our room wasn’t consistently cleaned to the standard you’d expect from a resort of this caliber. We also dealt with maintenance issues that took far too long to be addressed. Like our room AC that we called in 3 different times...

"Easy to navigate. Small and quaint!"

"Some parts of the hotel are not as good as they look in the photos."

"Goof"

"This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!"