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"All great"

"Roach motel"

"I love this hotel, literally like a resort. I would definitely come back for sure "

"From the start rude welcoming, gave us wrong directions to the room which we had to take a 3 flight up the stairs because of the elevators were not working. The room key did not work, had to go back to the lobby. After finally inside the room strong nasty smell on the sheets and pillows, broken toilet seat. Door would not close from the outside either. No good response from the front desk on trying to solve any of my complaints after expending over $400 per night. Me DO NOT RECOMMEND!!! "

"Room is very clean and fancy. Staff are super friendly and welcoming. But air condition is a little bit cold and can’t be turned off or change temperature. Overall it’s great!! I would recommend it to my friends."

"Lovely room great it’s a great location "

"The good: The staff was friendly and accommodating. The pool was mediocre but we expected that from the photos. We arrived several hours before check-in and as we were just staying to catch an early morning flight the next day, didn’t have other plans. They let us use the pool and stored our luggage until check-in. The bad: It is close to the airport and the planes landing are very loud. There is also lots of noise from the road and other rooms. Could have been timing (Spring Break) but other residents had people in and out all night partying and we had several knocks on both the door and window throughout the night. They did not have additional pillows, the mattress felt worn in and past its lifespan, and luggage storage is in an unsecured snack/toiletry store off the reception area. We nicked named it the “La Can’t Sleep.” Consider this a motel when comparing accommodations. Overall in my top 3 worst nights stay at a hotel."

"Breaking was good"

"Morning of the 26th we expected a much better grade of food and choice. Recycled meat hash and fried potatoes. Very cold, good quality ham slices and we expected the leftover sausage patties that were served on the 25th morning would just be recycled and served on Friday morning the 27th. Not acceptable when you choose the Hyatt! Poor food quality. Fail. "