Hotels near Miami Intl. Airport (MIA)

"Great location. Friendly staff. Nice accommodations "

"Average "

"Yes"

"It was cool. "

"The only reason I booked the Sonesta Miami airport hotel was because of their 24/7 shuttle services. My best friend and I are picked up by the shuttle at the airport and tell the gentleman driving the shuttle that we are aware that the shuttle is 24/7, but we want to make sure it will be available at 2am so we can get to the airport for a 4:30am flight. He verbalized with 100% assurance that the shuttle picks up and drops off every 20 minutes. He even gave the example “it will be here at 1:00 am, 1:20am, 1:40 am, 2:00 am, 2:20 am, 2:40 am, etc… Well, we are checking out right before 2am and we ask the female staff at the desk Jazmin Chevere when the shuttle will be arriving. She said (with attitude) “there isn’t a shuttle coming right now, it’s 2am!!” I explained that a few hours prior the gentleman who drove the shuttle informed us that it was indeed a 24/7 hour shuttle service and the shuttle would be here at the hotel available for us for pickup at 2am. Jazmin Chevere said “you know, they need to have their break too!” I was just blown away by her response. I again told her about the gentleman who drove us in the shuttle a few hours prior and him reassuring us that it will not be a problem getting to the airport at 2am and Jazmin said “we have a lot of new people.” What kind of response was that?! I’m totally not going back and want to make sure that everyone is aware that their shuttle service does NOT run 24/7 and their website is giving false information. "

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."

"Perfect location for pre-cruise stay. Gorgeous hotel and suite with outstanding gym and amenities. Will definitely stay again. Highly recommend "

"Service not so good "

"Stay was wonderful. This was the 1st visit to this hotel and we will be back. Went to see a Miami Heat game and could not be more convenient. Loved using the iPad for lights,shades,tv. Breakfast buffet was great. Room a little small but we made it work. "