Search Chalets in Miami Beach

"Room was dirty mini bar never replenished sink leaked both peleton bikes in gym Broken "

"Great location 5 minutes from South Beach, situated on Miami Beach, easy access from pool area. Rooms are spacious, all are two room suites with sitting room and bedroom with balcony, two bathrooms, or one full bath and one Powder Room. I chose the hotel for the pool area, two large pools and two hot tubs in a shaded Garden area that leaves directly onto the beach. On the beach there are lounge chairs with umbrellas and food and beverage service. On the 7th floor is another pool area close to health facilities and receives afternoon sun. Staff are very friendly and professional and accommodating. Restaurants indoors and on the back patio serves breakfast lunch and dinner and there's an outdoor poolside bar both in the garden and on the 7th floor. This is a family-friendly hotel, but enough room between the two full areas and the beach to find your groove. This was my fourth visit, and I very much enjoyed by stay."

"After a two hour flight I was just ready to get to our room to change but upon arrival our room wasn’t ready, already upsetting that check in wasn’t till four pm which I feel is ridiculous, but we had to wait two hours for them to get our room ready. The complementary breakfast was toast, oatmeal, and muffins you had to buy the other options that they had that was tasteless. The location was perfect on the beach, the bar inside the hotel was great, the room was the best part, although we couldn’t get our tv to work we didn’t need it."

"Had a beautiful ocean view from my balcony. Room was clean and exceptional. Wonderful pool that can be enjoyed by all guest young and old. Had games for the kids. The hotel staff friendly and helpful. Evenings were quiet and peaceful. Great experience. "

"I had a great stay . I will stay again !. "

"Worst experience. Stole my money"

"We paid for an ocean view room in sorento and got placed infront of a brick wall. So they moved us, to less of a room in the main tower but it had ocean view so I let it be. No fridge in the room anymore, and the soap smells god awful. Then, parking and valet only was $76 a day. Nowhere did it say that when we booked. The actual valet service was really friendly, so that was a plus. There was a nice resistant selection. The pool was nice, but every chair was taken pretty much 24/7 and the pool was closed by 6/6:30. There was also no convenience store. My husband was having a weird allergic reaction after getting in the hot tub, which was gross in itself, then had no convenience store to buy any Benadryl or anything. No store for sunscreen, razors, medication, nothing. We tried to go to the beach one day also and the beach was disgusting. They don’t rake so it smelled awful with layers of seaweed and ocean remnants everywhere. Overall, will probably never come back here again. Way too overpriced for what you actually get. "

" Muy caro y mal atendido, valet parking carisimo, 57 uss, a 100 mt 20 uss. la pileta es pequena y sin servicios Very expensive and poor service; valet parking is outrageously expensive at $57 USD, compared to $20 USD 100 meters away. The pool is small and has no amenities."

"The room was small and lacked counter space and the decor was substandard. The staff was fabulous. Kind and very helpful. The pool was lovely and the staff there wonderful. The breakfast that was included was poor and I do not know why you would not serve the guests that are staying at the hotel excellent coffee. The breakfast had terrible coffee and no choice and it was not up to par. "