Cari Hotel di La Altagracia

"El servicio del el personal fue excelente"

"For an all inclusive it was very difficult to find food 24 hours a day, and when we did, it wasn’t great (think hotdogs). Be sure to make dinner reservations upon arrival for all nights. Room service didn’t arrive when ordered and each day they cleaned the room, picked up dirty towels and never supplied clean ones. We literally had to call every day to order towels. The place was spread out and somewhat difficult to navigate. Absolutely no drink or food service around the beach or pool and bar...

"Que mejoraria las maquinas de hielo, ninguna servia en los edicficios"

"Good"

"The staff is amazing. The food was the worst i have ever had. There were flies and other insects that fell on the food. When i was at the gym there was some kind of chemical smell that made me extremely sick when i brought up to a supervisor he told me to use the gym at the family side. pretty much did not care about it. The worst vacation I ever had. I will never visit Serenade for Adults or any serenade resorts ever again"

"excellent service, rooms, staff. Top drinks and amazing restaurants"

"Excelente hotel y servicio.empleados excelentes"

"Hotel was lovely, they clean your room daily, most of the staff seemed friendly. There was wide variety of food on offer."

"Nuestras vacaciones en Nickelodeon no fueron exactamente lo esperado. El hotel es muy bonito y el staff del hotel en general son muy amables y preocupados. La atencion es exelente. PERO, esperabamos mas actividades para los niños. Nuestra idea era que seria un lugar con actividades todo el tiempo para los niños por todas partes. No fue asi. El parque acuatico esta muy bueno, los niños lo disfrutan mucho y tiene los dos Clubs ahi mismo. El parque esta a 5 minutos caminando desde el hotel o te...

"En general lo pasamos bien, un lugar bonito, limpio y agradable, muy tranquilo y relajado si es lo que buscas, pero también muy animado y con actividades si lo que quieres es divertirte. La suite de bien tamaño, cómoda, pero el A/C no podía bajar más de 67° F. Y no enfriaba lo suficiente. El agua de los baños olía mal, dijeron que era el drenaje. Otra cosa que no me agradó fueron las moscas en los restaurantes, andaban sobre la comida."

"Absolutely nothing good about this place. The entertainment staff begs people to give them good reviews after dancing around or playing games. That's how this place has good reviews. The resort is very old and not maintained. Most of the pool tiles were missing and come off as you swim. Food has no taste and is always cold. Zero hygiene and zero food handling skills. Most of the staff are not friendly and can't speak English which makes it difficult to communicate. Even the vendors walking...

"The best thing about this hotel is its location and the beauty of the property itself. The grounds are stunning, and the overall atmosphere is very nice. Unfortunately, almost everything else was disappointing. The service was by far the weakest part of our stay. On several occasions, I called to request items that were missing from our room. I waited a long time, followed up multiple times, and in some cases never received what I had requested. I tried to give the hotel the benefit of the...

"Loved the food, service and practically everything but had to checkout two nights before because of no air conditioning on the entire hotel. They had an issue."

"Overall great experience. Maybe it was the time of year but every time I tried to get into the ocean, I had someone blowing a whistle at me to get out which was rather aggravating paying thousands to swin in blue water to have someone say no."

"The properties clean and updated the food is horrible. Very poor quality low selection not recommended. The beach is horrible. Definitely will not go back to this place."

"El hotel es bonito no tengo nada malo que decir sobre la fachada, pero el cuarto que nos asignaron no eataba preparado de la manera correcta para recibir a alguien, tenia un olor desagradable a hongo y a humedad, puerta de la ducha no se podia abrir, lavamanos tapados, cucarachas; de tanto que era la humedad que la ropa llego impregnada de ese olor a mi casa y lo peor por ese olor a hongo mi esposo tuvo que ir a emergencias necesitaba atencion medica, lo positivo es que conocimos empleados con...

"The hotel was very nice with everything modern. The restaurants are very tasty. It’s my second time I will be back."

"The check-in process is absolutely terrible. Took over an hour. The room was clean with the exception of the open bottles of water in the fridge. The air-conditioning worked well. The property could be cleaner, as there were not many staff walking around cleaning like at other rius we have stayed at in other countries. The food is just OK, there’s something for everyone. The bartenders seem to lack personality, and make you feel like more of an annoyance than anything. The drinks also seemed to...

"Had an amazing stay here. Staff was super friendly, room was very clean, and amenities were great. Food was very good as well."

"Clean rooms, the pool was amazing, family-friendly."