Cari Hotel di La Altagracia

"Over all good"

"Just got back from Serenade. The week was all sun. Beach was nice and breezy. Water had a lot of Sargassum unfortunately, but we managed to find open sections in the water where it was clear. The pools and water pools were simply amazing. I think we spend 7 hours there some days. Food was A La Carte were pretty good. The Cut was 9/10, Olivo was 8/10. The buffet was 7/10. House keeping and refilling the mini fridge was spot on. Overall it was a nice vacation and I would definitely come...

"My husband and I stayed for 4 nights in April 2026 and we will not be going back. Although the property and beach is beautiful, the staff was not friendly AT ALL. They were rude, not timely, and seemed bothered for being there... especially if we requested something. Additionally, it was so hard for us to get any dinner reservations on their app so we were stuck with either the buffet or having to fight with the restaurant hostess and manager to give us a table when we saw the restaurants were...

"Amazing vacation I love this resort its actually our 5th time at hard rock punta cana"

"Nothing special "

"I enjoyed the beautiful view of the property and beaches. I didn’t enjoy the limited amount of entertainment"

"Los restaurantes del hotel ofrecen comida muy rica. Las actividades que realizan son muy divertidas y se pasa muy bien. Los empleados del hotel son muy atentos. Todas las áreas estaban muy limpias y con sus mantenimientos al día. Los buffet que ofrecen comidas tienen un menú variado. "

"Everything was great, preferred is the way to go."

"What a time my wife and I had. We first went here for our honeymoon 16 years ago…we won’t wait that long again. The staff and their genuine care about you enjoying your time there is what sets this place apart. You won’t be sorry you booked this amazing vacation."

"Clean room, great amenities, friendly and inviting staff"

"Excellent vacation at the Barcelo resort. Great amenities and a lot to do. Very good restaurants. My concierge Venancia was extremely helpful. Will come back. Thank you!"

"Resort was top notch!! But...we had issues with guests above us for 4 nights in a row. The staff did nothing about it and we lost sleep for 4 nights or our 10 day vacay. We will not be returning. Very sad outcome and super disappointing."

"Professional staff "

"Grand choix de nourriture. C'est vraiment très bon! Les serveurs sont très accueillants et souriant. On a ete traité comme des rois "

"Our room was not clean when we entered for our week stay"

"Cons: Bathroom was dirty, shower head was broken, the entertainment staff were terrible. They didn’t engage anyone into doing anything, didn’t participate in 92% of activities, some of the staff were insanely rude. There was a roach that ran past the spice restaurant table, and staff don’t know how to handle complaints. At check out they asked me about the urine that we found on the toilet, why you asking me at check out? Pros: minus the roach, food was good. Plenty of pool space, family...

"I had an amazing experience at RIU Hotels & Resorts! From the moment I arrived, everything exceeded my expectations. The food was consistently good with plenty of options to choose from, and every meal felt fresh and satisfying. Being an Elite Club member truly made the trip even more special. The added perks, exclusive access, and elevated service made me feel valued and well taken care of throughout my stay. The staff was friendly, attentive, and always ready to help, which made the entire...

"Staff was very friendly and helpful! Property was clean, well maintained, and very nice. Food was great We really liked that you didn’t have to pay extra for a lot of the really great amenities available."

"Yes, very enjoyable and very good attention and service !"

"Everything was beautiful and exciting. Nothing is there to change"