Serenade All Suites - Adults Only Resort

Hartanah 5.0 bintang
Hartanah untuk dewasa sahaja yang terdapat 5 restoran dan 3 kolam renang terbuka

Pilih tarikh untuk melihat harga

VIP Access

Ulasan

8.6 daripada 10
Cemerlang

Kemudahan popular

  • Kolam renang
  • Merangkumi semua
  • Spa
  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Wi-Fi percuma
Harga semasa ialah RM1,641
RM2,101 jumlah
termasuk cukai & fi
19 Feb - 20 Feb

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 5 daripada 5 bilik

Junior Double Room, Garden View

9.4 daripada 10
Luar biasa
(168 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Item bar mini percuma
TV Pintar
Menu bantal
  • Pemandangan taman
  • 49 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen)

Junior Double Room, Pool View

9.2 daripada 10
Hebat
(136 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Item bar mini percuma
TV Pintar
Menu bantal
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen)

Junior Double Room, Pool Access, Garden View

9.6 daripada 10
Luar biasa
(36 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Item bar mini percuma
TV Pintar
Menu bantal
  • Pemandangan taman
  • 49 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Junior Double Room, Pool Access, Pool View

9.4 daripada 10
Luar biasa
(31 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Item bar mini percuma
TV Pintar
Menu bantal
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Master Suite with Elite Service

9.2 daripada 10
Hebat
(21 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kalis bunyi
Tab panas persendirian terbuka
Penyaman udara
Bilik bercantum tersedia
Item bar mini percuma
TV Pintar
  • Pemandangan taman
  • 78 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Anda juga mungkin menyukai

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Terletak di Punta Cana, Serenade All Suites - Adults Only Resort berada berhampiran dengan lapangan terbang dan di pantai. Kelab Golf dan Rekreasi Cocotal dan Padang Golf Iberostar disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin membeli-belah boleh mengunjungi Pusat Bandar Punta Cana dan BlueMall Punta Cana. Cabeza de Toro dan Pantai Bavaro adalah dua lagi cadangan tempat untuk dikunjungi. Ambil peluang untuk menerokai kawasan untuk mencari aktiviti air seperti bersnorkel. Layari panduan perjalanan Punta Cana kami
Peta
Cabeza De Toro, Punta Cana, La Altagracia, 23000

Tempat berdekatan

  • Cabeza de Toro which includes tropical scenes and a sandy beach
    Cabeza de Toro
    4 min berjalan kaki - 0.4 km
  • We did an excursion from our hotel to smoked out in the reef, but it was dead.  We did see some fish.  Then went to this place and swam with Norse Sharks, held a sting ray and was kissed by a sea lion.  I wish we had done the dolphin half.
    Dolphin Explorer
    5 min berjalan kaki - 0.5 km
  • Kelab Golf Catalonia Caribe
    Kelab Golf Catalonia Caribe
    19 min berjalan kaki - 1.7 km
  • Pantai Bavaro
    Pantai Bavaro
    31 min memandu - 15.3 km
  • Bavaro Lagoon
    1 min berjalan kaki - 0.1 km

Bergerak

  • Punta Cana (PUJ-Lapangan Terbang Antarabangsa Punta Cana) - 18 minit memandu

Restoran

  • Windows Restaurant
    5 min berjalan kaki
  • The Win
    16 min berjalan kaki
  • The Cut
    9 min berjalan kaki
  • Italian Restaurant
    4 min berjalan kaki
  • Catalonia Bavaro Lobby Bar
    4 min memandu

Tentang hartanah ini

Serenade All Suites - Adults Only Resort

Mewah bagi hartanah merangkumi semua berdekatan Cabeza de Toro
Terletak berdekatan Pantai Bavaro dan Pusat Bandar Punta Cana, Serenade All Suites - Adults Only Resort menyediakan 2 bar kolam, bar renang naik dan bar pantai. Manjakan diri anda urutan tisu mendalam di Serene Spa, tapak spa. Nikmatilah hidangan di mana-mana 5 tapak restoran. Kelas Pilates dan kelas aerobik ditawarkan di gimnasium; Serenade All Suites - Adults Only Resort juga memiliki kedai kopi/kafe, pencucian kering/dobi dan 4 bar. Wi-Fi percuma dalam bilik, dengan kelajuan 50+ Mbps dan pusat persidangan tersedia kepada semua tetamu.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
  • 3 kolam renang terbuka bersama dengan kabana, kerusi lepak pantai dan payung pantai/kolam
  • Percuma letak kenderaan sendiri
  • Kelab pantai percuma di tapak hartanah, bilik mesyuarat dan Bilik rawatan urut
  • Perabot luar dan meja/kaunter hadapan 24 jam
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang sarapan, pantai dan kolam renang
Ciri-ciri bilik
Semua 325 bilik memiliki keselesaan seperti menu bantal dan peti besi muat komputer riba, sebagai tambahan kepada manfaat seperti ruang kerja komputer riba dan penyaman udara. Ulasan tetamu memberikan kata-kata positif tentang kebersihan, bilik yang luas bilik di hartanah.
Lain-lain kesenangan di semua bilik termasuk:
  • Kelengkapan dandanan diri percuma dan pengering rambut
  • 50-inci TV Pintar dengan saluran kabel
  • Balkoni atau laman dalam berperabot, almari pakaian dan tempat duduk berasingan

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik disediakan ketika waktu tertentu (menu terhad)
Bar mini dalam bilik (termasuk semua minuman)

Aktiviti darat

Kemudahan kecergasan

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Kelajuan Wi-fi dalam bilik: 50+ Mbps
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri berbumbung percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • 1 bar berenang
  • 1 bar pantai
  • 1 kedai kopi/kafe
  • 2 bar tepi kolam
  • 4 bar/ruang istirahat
  • 5 restoran

Restoran di tapak hartanah

  • Braseria & Rodizio
  • The Market
  • The Ocean

Aktiviti menarik

  • 3 kolam renang terbuka
  • Gimnasium
  • Kelab pantai percuma
  • Kelas kecergasan
  • Kelas pilates
  • Kelas yoga
  • Spa perkhidmatan penuh

Kemudahan

  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan

Perkhidmatan perniagaan

  • 3 bilik mesyuarat
  • Pusat persidangan

Kawasan luar

  • Di pantai
  • Kabana kolam (surcaj)
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Perabot luar

Spa perkhidmatan penuh

  • 10 bilik rawatan
  • Bilik rawatan pasangan
  • Bilik wap
  • Kawasan rawatan terbuka
  • Sauna
  • Spa dibuka setiap hari
  • Urutan sukan
  • Urutan Sweden
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Lantai jubin di dalam bilik
  • Tiada lif

Lain-lain

  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus
  • Menu bantal

Bilik mandi

  • Berus gigi dan ubat gigi
  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Kertas tandas
  • Pengering rambut
  • Sabun
  • Selipar
  • Syampu
  • Tuala disediakan

Hiburan

  • TV pintar 50-inci dengan saluran kabel

Makanan dan minuman

  • Air botol percuma
  • Bar mini berisi percuma
  • Pembancuh espreso
  • Perkhidmatan bilik terhad

Lain-lain

  • Bilik kalis bunyi
  • Bilik tidur bersambung tersedia
  • Kerusi meja
  • Kipas siling
  • Meja
  • Penyaman udara
  • Peti besi muat komputer riba
  • Ruang kerja komputer riba
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Daftar masuk bermula jam 15:00
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 100 setiap haiwan kesayangan, semalam
Hanya anjing dialu-alukan
2 ekor (sehingga 5 kg setiap haiwan peliharaan)
Bilik tertentu sahaja, sekatan dikenakan; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran haiwan kesayangan: USD 100 setiap haiwan kesayangan, semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, alat pertolongan cemas, dan lampu luar
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Tetamu di bawah 18 tahun tidak dibenarkan masuk ke spa
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Soalan lazim

Adakah Serenade All Suites - Adults Only Resort mempunyai kolam?

Ya, hartanah ini mempunyai 3 kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di Serenade All Suites - Adults Only Resort?

Setakat 18 Feb 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Serenade All Suites - Adults Only Resort pada 19 Feb 2026 bermula serendah RM 1,641.19, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Serenade All Suites - Adults Only Resort mesra haiwan kesayangan?

Ya, hartanah ini membenarkan anjing (had 2 ekor) dengan berat maksimum sehingga 5 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak USD100 setiap haiwan kesayangan, semalam. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.

Berapakah fi parkir di Serenade All Suites - Adults Only Resort?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Serenade All Suites - Adults Only Resort?

Daftar masuk bermula jam 15:00.

Apakah masa daftar keluar di Serenade All Suites - Adults Only Resort?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah manfaat merangkumi semua tersedia di Serenade All Suites - Adults Only Resort?

Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan.

Di manakah terletaknya Serenade All Suites - Adults Only Resort?

Terletak di pantai, hartanah merangkumi semua ini sejauh 0.2 mi (0.3 km) from Cabeza de Toro serta dalam jarak 9 bt (15 km) dari Pusat Bandar Punta Cana dan Kelab Golf dan Rekreasi Cocotal. Pantai Bavaro dan Pantai Los Corales juga dalam jarak 9 bt (15 km) pemanduan.

Ulasan

Serenade All Suites - Adults Only Resort Ulasan

8.6

Cemerlang

9.2

Kebersihan

8.8

Kemudahan

8.8

Kakitangan & perkhidmatan

9.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 2384 daripada 4106 ulasan
Penilaian 8 - Baik. 951 daripada 4106 ulasan
Penilaian 6 - Boleh diterima. 449 daripada 4106 ulasan
Penilaian 4 - Lemah. 177 daripada 4106 ulasan
Penilaian 2 - Teruk. 145 daripada 4106 ulasan

Ulasan

8/10 Baik

David Michael, Fort Mcmurray

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
The hotel and grounds are clean, there was some minor maintenance needed in the rooms and grounds. The food was decent we had some disappointments with some of the dishes but all in all the food was good. The only recommendations I would make to the resort is to have a better room service menu, very few options. The beach was kept pretty clean. Staff was all friendly and helpful. Good resort if you are looking for a quiet retreat.
Menginap 11 malam pada Feb 2026

8/10 Baik

Andrew

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We had a swim out room and it was great, room was clean and big. Only complaint was that it seemed the resort was under staffed at the restaurants and the food particularly at the steak was well below acceptable (people in our party had to send our steaks back a couple of times due to being undercooked despite showing and telling the servers what we wanted)...other issue was that our transportation from the airport and back was not included in the Expedia package (to our surprise) and this information was not disclosed on their website, so be aware when booking.
Menginap 7 malam pada Feb 2026

8/10 Baik

James

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Beach was amazing, food was EXTREMELY hit or miss, drinks were good, spa was bad, room was good
Menginap 4 malam pada Feb 2026

6/10 Boleh diterima

Kyle

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The room was not as nice as the picture. The veneer of the wood was peeling off all around the outside door. The staff were nice, not plentiful by the pool. The food there….meh.
Menginap 4 malam pada Dis 2025

10/10 Cemerlang

concepcion e

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff were very helpful, great drinks and entertainment.
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Amy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The rooms were super clean and the staff all over the resort were constantly cleaning! Lucy at the Palapa bar was super! Luis at the pool bar and Omie at the beach bar!!
Menginap 7 malam pada Feb 2026

4/10 Lemah

Destiny

Mengembara bersama pasangan
When we first arrived we were escorted to the Elite Lounge due the room we had chose. They brought us drinks while waiting to be checked in . Once they got ready to check in we were informed that we wouldn’t get the room we paid for which was the master suite room with the butler because it wasn’t ready. Instead they said we could get the junior swim out room which we refused because that’s not what we wanted. They said they wouldn’t give money back if we did get the lesser room either. Eventually after I asked for a receipt saying I would be receiving what I didn’t pay for then , they all of a sudden had a room. We was escorted to a room which wasn’t intended for us because someone else name was on the welcome screen on the tv. We never received a butler as promised nor a welcome gift as told. No one came to ever check on us at all. The resort was nice as well as not bad food options but , CUSTOMER SERVICE was HORRIBLE . One thing I never forget is how someone made me feel. I think if we would’ve accepted the lesser room maybe they would’ve cared more but i wasn’t taking nothing I didn’t pay for & plus we wouldn’t even got the new room to 4pm the next day which was unacceptable.
Menginap 3 malam pada Feb 2026

8/10 Baik

Tyler

Staff was nice. Hard to get extra napkins at the restaurant but just have to take it off another table 😂. Room was always clean
Menginap 11 malam pada Feb 2026

10/10 Cemerlang

Melissa

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We heard a lot of mixed reviews about this place and got worried after booking. We had a wonderful time. Yes, some areas could use a little facelift but generally speaking it’s beautiful. It’s a smaller resort so easy to get around. The food was very decent. Good little vibe. Perfect for a little holiday in the sun!
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Adama Ben Gaston

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Good stay lovely staff cleanness room good and variety food
Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Samir, rochester

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
we had blast on staying at these adult only resort, staff is so friendly room service awesome Food is really good. we will definitely recommend these resort and planning to come back again
Menginap 6 malam pada Feb 2026

10/10 Cemerlang

Amine

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff was very accommodating. Rooms are nice and clean. The couples massage was amazing !
Menginap 4 malam pada Jan 2026

10/10 Cemerlang

Konnie

Sukakan: Kebersihan
Had a great trip loved it
Menginap 9 malam pada Jan 2026

4/10 Lemah

Heather

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
All of the above. The staff for the most part wasn’t friendly or helpful. Food wasn’t good, buffet was ok. Steak house dinner was not eatable. Place is run down and running on the bare minimum. Was given the wrong room also and had to change after a day. Jacuzzis weren’t heated and were too cold to swim in that and the pools for most of the stat. Not sure how Expedia gave this place a good rating.
Menginap 4 malam pada Feb 2026

8/10 Baik

Nicolette

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I did enjoy my time at the resort. The staff was friendly and helpful. What I didn't like is that the room I selected on Expedia was not honored. I selected a room with two Queen beds as I had two in my party. Upon arrival, I was given a room with a single bed and a couch with a pullout bed. I immediately went to the front desk and was told a mix of "the reservations that come over from Expedia only say the type of room (ex: garden suite vs pool suite)" and "subject to availability means if the requested number of beds in a room type is available". I was advised to check back the next day to see if a 2-bed room was available. When I did, i was told there may not be one available until the Saturday (the day before I was leaving). It seemed fruitless to move rooms just for one night. Other than that, I enjoyed my time.
Menginap 3 malam pada Feb 2026

6/10 Boleh diterima

Nancy

Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Unfortunately I would not recommend this resort to friends for the price it is. The food selection was small and repetitive. The drinks were very inconsistent. The staff in general were not friendly and most did not speak basic English. The rooms and grounds were some of the best I’ve seen and very clean.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Kiyah Lee

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Amazing would go again !!!
Menginap 7 malam pada Jan 2026

8/10 Baik

Randall

Sukakan: Kebersihan, kemudahan
Good food at restaurants,nice beach and pool areas
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Shauna

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Rooms were very clean, public washroom were also very clean. I would say 98% of the staff were very friendly. Food was excellent.
Menginap 7 malam pada Jan 2026

6/10 Boleh diterima

Heather

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The resort is pretty, rooms are very nice and clean. But the only thing that made this trip enjoyable was the staff! The buffets were limited and just ok, the fact that I did not get to swim in the pool the whole 5 days because people would put their towels out at 6am so no chairs ever! Beach was beautiful, spent the whole time there. Using the app wasn’t that helpful, I’m sure I didn’t see half of the other side because it doesn’t help tell you where things are, just a dot. Perk was room service, better food. Restaurants were always booked. Appreciate all the staff but I wouldn’t come back.
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

John

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I had a great time and found the hotel very accommodating. The staff was super nice. I had read that the food was just OK, but I thought it was really good, of course, depending on which restaurant or buffet you went to. Bartenders are always ready to make drinks suggestions based on your taste. The pools were nice. The beach as well. I did find that at times they were short staff in the buffets for coffee and water at the tables and at the pool for drinks, but when the waitresses weren’t available, the bar is only a short walk from the pools. I had no problem getting a chair on the beach, but I did at the pool. I learned my lesson and I woke up early and put my towel on a chair to reserve it. I do think the staff should make more chairs available for when all the available ones are used up. The gym has good equipment and cardio machines and was never too busy. I am recently retired and this was a little retirement gift for myself. It was my first all inclusive. I plan to do it every year now. I would definitely come back to serenade. Some suggestions – bring your yeti cup or mug of choice because they will fill it up for you with whatever you want.
Menginap 3 malam pada Feb 2026

6/10 Boleh diterima

James

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The rooms, pools & grounds were excellent! The beach was good . The food was underwhelming! They seem to be lacking staff.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Cindy

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The room was clean the staff was the best hope to go back again
Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Justin

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Food and Drinks were excellent, our room was clean and quiet.
Menginap 7 malam pada Jan 2026

2/10 Teruk

Francois St.

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Massive food poisoning for both of us ruining our stay despite all possible precautions, requiring emergency antibiotics. I’ve lost 15lbs during the week long stay; the resort refuses to even hear it. The resort completely lacks any food safety knowledge, everything is grossly undercooked. Buffets don’t keep hot food hot nor cold food cold so it has plenty of time to create foodborne illnesses. Definitely won’t be back nor would ever recommend this to anyone. Lots of other problems during our stay.
Menginap 8 malam pada Feb 2026