Kanagawa Prefecture Hotels with Spa

"Top level staff, very clean, comfortable, and great breakfast. Will return on my next trip to Yokohama. Would highly recommend for someone looking for a reliable, comfortable place to stay."

"Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights. "

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "

"Their service was very good"

"I would recommend everyone to stay here"

"Incredible. An amazing setting, secluded and yet convenient for the ropeway, bus and cruise. The staff were so attentive, the massage was sensational, and the onsens were great. Food was great and everything about our stay was perfect."

"The hotel room is spacious with a sofa, long work table with TV."

"These Sotetsu business hotels became my favorite during this trip. This one had more room than the others and a nice chair to sit in as well. Perfect hotel to rest and recoup after a long day out seeing the sights of Tokyo or Yokohama!"

"Very convenient location. "