Cari Hotel di Australia

"Very stylish and unique hotel. The design and layout is interesting. Our room was smaller and compact with everything we needed. "

"Friendly and helpful reception that makes my check-in experience smooth and easy. Great location as well, very close to all the things you need."

"We love it here. Great location."

"Very nice hotel! Beds were very comfortable and the outdoor pool was very nice. "

"I really appreciated the friendly concierge staff. One of the concierge's got my room safe to work properly and the whole team was patient and friendly. The buffet breakfast was superb and the discounted three course dinner was done really well. The rooms just need to be updated a tiny bit, that is the only improvement that I can think of."

"Every thing from checkin to checkout including breakfast was very good."

"We stayed at Novotel Surfers Paradise for 3 nights, the beds were horrible and moving around badly and the bottom side of the beds sliding down, after I spoke to the receptions the manager called me and trying to move us to another room and apologised for the issues . The manager was very nice. Also she gave us complementary breakfast as apologised. "

"The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again."

"Rooms are nice a spacious and relatively clean. Hotels itself it’s quite dirty and dusty, public bathrooms are shocking. The lines at check in/ membership are ridiculous slow with little amount of staff working the queues which is extremely frustrating to say the very least. Customer service is extremely poor through most avenues of this hotel and you’re usually met with a staff member pretending they didn’t see your needs for their attention/assistance. "

"Had all the needs required. close to beach close to shopping. suite was comfortable and clean. Bonus for the washer dryer.. perfect place to stay. made my holiday very comfortable "

"love the service, the decor, the quirkiness. A great weekend get away. Did not need to go anywhere"

"Clean room, quiet and easy to get around"

"This hotel is quite old but everything looks fine and I had a comfortable one night stay. Location is amazing, very close to everything I need."

"Love our stay here everytime. So convenient and close to everything "

"Classy operation and very helpful staff. Breakfast was good. Tennis court and rackets decent fo a hit. Room was clean and water hot."

"Staffs are friendly and helpful."

"Hotel is in a good location, staff were efficient, polite and accommodating. However, the hotel is starting to show its age but it’s kept clean."