Closeburn hotels from RM285

"Best in town"

"Great Stay, very helpful staff!"

"The place was clean and the staff were friendly at check-in and check-out. The reception area is cosy and nicely done with board games, books and a fireplace. We had booked and paid for an Alpine view room, but were given a room at the end of the hallway with only a partial view of the mountains - and only if you stepped onto the balcony and looked to your left. The view from inside the room was definitely not "Alpine view," just trees. Housekeeping also left some dirty dishes behind and...

"Rooms were not clean. Staff were rude. We paid extra for the buffet breakfast and it was not good. It’s not worth the money. They have the same food everyday for the breakfast. Rooms are poorly maintained and we even found dirty socks that did not belong us. We left the day and asked for our room to be cleaned. We returned at 5 pm and the room was still not clean. We called reception and housekeeping to tell them and no one picked up the phone. Finally we went down asked front desk to send...

"Balcony views, great service, clean luxury room for good price"

"Excellent location and friendly staff."

"This is the best place to stay in Queenstown! My third stay here and it did not disappoint. The turndown service was just perfect! The little treats left on the bed were a lovely touch. The juice and treats in the morning and wine and cheese in the afternoon was just amazing. I will be returning next month and can’t wait. The staff were friendly and helpful. Thank you very much"

"BEAUTIFUL property, incredible views from every room. Amazing staff. Truly 1000/10 experience and would come back. "

"This hotel is something special! The decor, the ambience, the location. Also having free mini bar, free happy hour and free breakfast was such a nice touch! Close to the gondolas and to main town square. The room was spacious and had beautiful views of the mountains. Do not hesitate to stay here - you will not be disappointed!"

"Water in room would be good"

"Good"

"Great location."

"Great location, close to everything. Staff were friendly and helpful. Breakfast buffet was very good with strong coffee. Highly recommend."

"Decent enough for the night. Shower poor. Expect more for the price but rooms in Queenstown are crazy, so probably in line."

"Room was clean and amenities were good. It was nice that the hotel was adjacent to the bus stop for an easy commute to the airport or Queenstown shops."

"Don’t provide essential hotel accessories. For instance no bottle water to drink etc"

"The toilet paper was like sandpaper, the towels were so small. The TV was in a smart TV a small TV under the room that could be improved.. the Internet was terrible"

"Overall, our stay was outstanding. The staff were exceptional—friendly, accommodating, and genuinely helpful throughout our visit. They held our bags and food leftovers for us, helped me figure out the hot drink vending machine, and were very sympathetic when I had an issue with the room lighting, even though they weren’t able to resolve it. The complimentary hot chocolate and lattes were fantastic and ended up being one of the highlights of our stay. I’m glad I saw them mentioned in previous...

"Our stay was spectacular! This place is beautiful! Super friendly staff. Great location! We did not want to leave. The views were the best! Perfection!"

"We booked the Alpine Suite and they were extremely spacious and clean. All the staff were very helpful during peak season and even accommodated a last minute room change since the top floor rooms were noisy when it rained. We had the breakfast buffet on the last morning and there was a great selection with a barista made coffee included. The only downside was walking up a massive hill back to the hotel each time we went into town. Otherwise, would definitely stay here on my next visit to...