Located on the riverwalk, Quest Queenstown is in Frankton, a neighbourhood in Queenstown with good airport proximity. Skyline Queenstown and The Remarkables Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu. Don't miss out on a visit to Queenstown Gardens. Discover the area's water adventures with jet skiing, kayaking and waterskiing nearby, or enjoy the great outdoors with mountain biking. Visit our Queenstown travel guide
Located close to Queenstown Event Centre, Quest Queenstown provides laundry facilities and a business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
An electric car charging station, bike tour information and a front desk safe
Local meal delivery service, secured bike storage and smoke-free property
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Quest Queenstown offer comforts, such as heated floors and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Rollaway/extra beds (surcharge), cots/infant beds (surcharge) and day beds
Showers, free toiletries and hairdryers
55-inch TVs with Netflix, streaming services and premium channels
Wheelchair-accessible parking and van parking available
Family friendly
Cot: NZD 15 per night
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Tea bags/instant coffee
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Day bed
Rollaway/extra bed: NZD 50 per night
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Heated floor
Window screens
Entertainment
55-inch TV with premium digital channels
Netflix
Streaming services
Outdoor areas
Walkway to water
Laundry
Laundry detergent
Laundry facilities
Work spaces
Business centre
Desk chair
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Lift
Portable shower seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Smoke-free property
Services and conveniences
Blackout drapes
Change of towels on request
Daily housekeeping
Free local calls
Iron/ironing board
Meal delivery service
Phone
Restaurant dining guides
Safe at front desk
Location highlights
In a business district
In a shopping district
In a village
In the mountains
Near a health/beauty spa
Near a hospital
Near the airport
Near the boardwalk/promenade
Near the marina
On the riverwalk
Things to do
Bicycle storage
Bicycle tours
Ski storage
Boat tours nearby
Casino nearby
Fishing nearby
Jet skiing nearby
Kayaking nearby
Motor boating nearby
Mountain biking nearby
Parasailing nearby
Rafting nearby
Sailing nearby
Swimming nearby
Water skiing nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
3 floors
40 units
Bicycle storage
Built in 2021
Connecting units available
Electric car charging station
Soundproofing
Towels (changed on request)
Traditional architecture
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50.0 per night.
Cots (infant beds) are available for NZD 15.0 per night
Payment types at the property
Important information
Optional extras
Crib (infant bed) fee: NZD 15.0 per night
Rollaway bed fee: NZD 50.0 per night
Credit card charges are subject to a surcharge of 3.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Quest Queenstown pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Quest Queenstown?
As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Quest Queenstown on 6 Sept 2026 start from RM481, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest Queenstown?
Self-parking is free at this property.
What time is check-in at Quest Queenstown?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Quest Queenstown?
Checkout is at 10:00 AM.
Where is Quest Queenstown located?
Located in Frankton, this aparthotel is 1 mi (1.7 km) from Lake Wakatipu and 1.5 mi (2.5 km) from Queenstown Event Centre. Queenstown Gardens and Skycity Queenstown Casino are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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