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Crowne Plaza Hotel Queenstown by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Queenstown by IHG

Restaurant
1 bedroom, minibar, in-room safe, desk
Exterior
View from room
Exterior
Skyline Queenstown, in Queenstown City Centre, offers a comfy base with thoughtful amenities. Kids have their own menu at the restaurant, adults unwind at the bar. Travelers enjoy free WiFi, a gym, and easy access to nearby Crowne Plaza Hotel Queenstown.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is RM603
RM694 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lake View

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 62 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,006 reviews
The price is RM651
RM748 total
includes taxes & fees
16 Oct - 17 Oct
Holiday Inn Express & Suites Queenstown by IHG
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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Crowne Plaza Hotel Queenstown by IHG is in the mountains and on a lake. Toi o Tahuna and Queenstown Arts Centre are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Underwater Observatory and Cookie Time are also worth visiting. Take in the nearby slopes with a ski shuttle, a ski area and skiing, or try out other outdoor activities such as ice skating.
Visit our Queenstown travel guideOpens in a new window
Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • TSS Earnslaw Steamship - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 7 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km
  • Queenstown Gardens - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Pog Mahones - ‬3 min walk
  • ‪Saigon Kingdom - ‬1 min walk
  • ‪Pub On Wharf - ‬1 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

Luxury hotel located in Queenstown City Centre
At Crowne Plaza Hotel Queenstown by IHG, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Be sure to enjoy children's meals at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • Free newspapers, a 24-hour front desk and a front desk safe
  • A banquet hall, tour/ticket information and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 139 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with hairdryers
  • LCD TVs with digital channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Exterior

Holiday Inn Express & Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,006 reviews
The price is RM651
RM748 total
includes taxes & fees
16 Oct - 17 Oct
Holiday Inn Express & Suites Queenstown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transport

  • Ski shuttle nearby
  • Valet parking on site (NZD 38 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Optional ski privileges
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 20 for children
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 38.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown

Frequently asked questions

Is Crowne Plaza Hotel Queenstown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Hotel Queenstown by IHG?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown by IHG on 25 Oct 2025 start from RM 603.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hotel Queenstown by IHG?

Valet parking is available for NZD 38.00 per night. Limited spots are available.

What time is check-in at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Queenstown by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Hotel Queenstown by IHG located?

Located in Queenstown City Centre, this luxury hotel is steps away from SKYCITY Wharf Casino, Steamer Wharf and Lake Wakatipu. Creative Queenstown Arts & Crafts Market and TSS Earnslaw Steamship are just steps away.

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Reviews

Crowne Plaza Hotel Queenstown by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

9.8

Location

9.2

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing- helpful, polite, and always available. Location great - walkable to almost everything Breakfast buffet was awesome, something for everyone. Beds so comfortable
Stayed 5 nights in Sep 2025

10/10 Excellent

Dagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walking distance to many places
Stayed 5 nights in Sep 2025

10/10 Excellent

kelley

Liked: Cleanliness, property conditions & facilities
Very conveniently located
Stayed 5 nights in Sep 2025

10/10 Excellent

Lay Hong Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisha Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location, great hospitality. We have been given complimentary fruit platter and laundry vouchers.
Stayed 7 nights in Aug 2025

10/10 Excellent

CHRISTOPHER

Liked: Amenities
Friendly helpful staff many whoese english was their first language..room service v good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great location and experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

We had an amazing stay! The hotel was great and the staff were all so helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! Walkable to all the shops and dining options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The registration personnel were extremely helpful and helped make our stay was special!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Kind courteous staff. Great location
Stayed 7 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 4 nights in Apr 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything with spectacular views!
Stayed 5 nights in May 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at this hotel! The staff were friendly, helpful and welcoming, the room was clean and comfortable, and the location was perfect for exploring the area. The bus stop right in front of the hotel made getting around incredibly convenient, and we loved how close the shops and restaurants were—just a short walk away. It was a great experience overall – highly recommended!
Stayed 6 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great Breakfast including good coffee. Valet parking was fantastic. Really nice staff - just a great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

SHARJIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with breathtaking coews
Stayed 2 nights in Jun 2025

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Thao Mai Thi

Liked: Cleanliness, amenities, property conditions & facilities
Convenient place with beautiful views. Staffs are friendly and helpful. Services are excellent!
Stayed 4 nights in May 2025

10/10 Excellent

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. In walking distance of all we wanted to see and do👍
Stayed 2 nights in Jan 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very central location with easy access to all that Queenstown offers.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and get to room, and to enjoy the town. Food and service was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

luz

Liked: Cleanliness, amenities, property conditions & facilities
Loved Tristen the conocierge. He did an excellent job at suggesting great activities during our stay in New Zeland.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Excellent views.
Stayed 3 nights in Mar 2025