Hotel Dekat Chun-Zumbul

"Wonderful stay!!"

"A slice a paradise, with a romantic and boho chic atheistic. The food is delicious with fresh ingredients. It is a boutique hotel which we loved. We had 2 bungalows right on the beach so you can step out and enjoy the sound of the waves and had a choice of sun beds. The beach is rocky so we just used the pool. We had a car so could explore the area but if you want to unwind you could easily just relax there."

"Le falta un poco de opciones al restaurante. Todo lo demás estuvo genial!"

"Exeptional experience from beginning to end. The property is gorgeous and the staff are incredibly helpful and kind. They really go out of their way to make every aspect of your stay as lovely as possible. The spa, the pool, the dining, the butler services, the focus on ecofriendly offerings--everything! A true highlight for us was the flora & fauna. The plants are so beautiful all over the resort, and the wildlife was even more spectacular than we could have dreamed. We saw coatis, sereques,...

"Amazing"

"World-Class Service and Family Paradise! Our stay at Banyan Tree Mayakoba was absolutely incredible, defined by the truly exceptional staff. Across the entire property, the service was seamless, warm, and highly attentive. Standout Highlights: Playa Sands Beach Area: The beach team was amazing and kept us completely taken care of by the ocean. Best of all, the kids absolutely loved all the beach activities, which kept them happily entertained for hours. Property Transit: Golf cart drivers...

"excelente"

"Leider war Schlaf kaum möglich, da die ganze Nacht Bauarbeiten (laute Schleifarbeiten) am Nachbargebäude stattgefunden haben. Weiter ist das Wasser in der Dusche salzig und nicht warm. Wir sind daher einen Tag vorher angereist. Das Personal war wiederum sehr nett "

"Good things first. The staff are lovely. The breakfast is fresh and delicious. The proximity to a nice family beach is a 2 min walk away. The bad. Over priced. Both airconditioners didn't work. Bad smells from blocked drains and there is a building site right next door. Jack hammers and noisy 3 out of 7 days. Cant stay in room. Also taxi ride to main tourist strip."

"Everything was clean and well maintained. My family and o really liked the place. They have a little fountain which my little one loved it too he will be entertained. Food and service was great! Pool and entertainment was great too. What we didn’t like about the room was the bathroom you barely has privacy. the floor will get wet pretty easy and gets too slippery. Really dangerous with little ones. WiFi it’s really really bad. You can pay if you need to. But this should be included. Also...

"The smell of seaweed was awful. You could smell it the minute our shuttle bus pulled up to the gate and cracked the door for security check and entry. As we pulled up to the resort and got out, we were overwhelmed by the smell in the resort lobby. There was no attempt to put out scent diffusers or anything to even try to mask the smell. It woke us up in the middle of the night in our rooms it was so bad. The beach and water was disgusting because of the rotting seaweed that was allowed to lay...

"Habitación limpia sin embargo las camas un poco aguadas , servicio de restaurantes excelente y albercas muy limpias , el spa bonito aunque un poco descuidado el área de vapor"

"The resort does not have a beach. The seaweed has completely taken over. You will have to take an excursion to see the Cancun beach. Do not do the time share meeting. The staff treats you differently after you deny the time share. Just pay full price for the excursions. The discount doesn't end up bring worth the time and pressure."

"Very rude"

"This was not just a bad hotel stay. It was one of the most disturbing and unsafe travel experiences my family has ever had. My family booked multiple rooms, but my 17-year-old nephew and I were removed three days early after he was assaulted. Instead of protecting him or properly investigating, hotel staff called police and treated him like he was the problem, even though he was the victim. Staff acted on assumptions instead of facts and wanted us removed immediately. I was forced to leave in...

"We had an amazing time at Paradisus. The level of service you experience at Paradisus you won’t experience it any where else. In case you have any doubts just do yourself a favor visit another resort and then come back to Paradisus and you will know the difference. I will like to give a special shout out to Gabriella Mora our Guest service rep, she was amazing. We were upset about something and reported it and then Gabriella Mora reached out to us and handled the situation with a smile and a...

"Staff was outstanding and very hospitable"