Downtown Cancun's peaceful garden retreat offers a welcome respite from city exploration, with convenient roundtrip airport shuttle making arrivals stress-free
Casa de Ana sits in Downtown Cancun's center, where travelers find a quiet garden and terrace perfect for relaxation after sightseeing. Rooms include WiFi access, while the helpful staff provides tour assistance and stores luggage for guests exploring the vibrant neighborhood.
Downtown Cancun, a neighbourhood in Cancun, is home to Casa de Ana. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Extreme Adventure and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
Onsite parking available only on request
Limited on-site parking
Onsite parking options include a garage
Family friendly
In-room kitchenette
Laundry facilities
Separate bedroom
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (limited availability)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Terrace
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Kitchenette
More
Access via exterior corridors
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
Late check-out fee: MXN 305 (subject to availability)
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Parking height restrictions apply
Property is also known as
Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun
Frequently asked questions
Is Casa de Ana pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Casa de Ana?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Casa de Ana on 7 Mar 2026 start from RM84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Casa de Ana?
Limited spots are available.
What time is check-in at Casa de Ana?
Check-in start time: 3 PM; check-in end time: 11:30 PM.
What time is check-out at Casa de Ana?
Checkout is at noon. Late checkout is available for MXN 305 (subject to availability).
Does Casa de Ana provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-1:00 AM on request. A fee of MXN 450 per vehicle applies.
Where is Casa de Ana located?
Located in Downtown Cancun, this guesthouse is within 1 mile (2 km) of Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Mercado 28 are also within 2 miles (3 km).
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Reviews
Casa de Ana Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Shella
Stayed 1 night in Sep 2022
8/10 Good
Samuel
23 Nov 2025
Liked: Cleanliness, amenities
Todo bien excepto que habia reservado una habitación con una cama Queen y me dieron de dos camas chicas fue incomodo . De ahi en fuera todo bien.
Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit.
Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne)
L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit.
La station de bus ADO est à environ 20min a pieds.
No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Ana es muy amable y te ayuda en todo para facilitarte el viaje. Es cierto que está apartado pero con transporte público (ruta 4) se llega al centro fácilmente.
Ruben
Stayed 2 nights in Jan 2019
8/10 Good
JUAN JOSE GPE
23 Jan 2019
Liked: Cleanliness, staff & service, room comfort
ES COMODO PARA PASAR LA NOCHE PERO LA ZONA ESTA MUY FEA , Y NI EL TAXISTA SABIA LLEGAR, FALTA UBICAR MEJOR EL LUGAR, Y NO HUBO AGUA CALIENTE.
JUAN JOSE GPE
Stayed 1 night in Jan 2019
6/10 Okay
Verified traveller
13 Dec 2018
Liked: Cleanliness
Disliked: Room comfort
Zona da evitare dopo il tramonto, non é possibile usare il piccolo spazio cottura per cucinare.
L'acqua della doccia era bollente la prima sera e gelata il secondo giorno.
You get what you pay for. It's a reasonably good accommodation for such a low price.
The location is very quiet, but bit far from downtown and all important places (like bus station).
There's a shared open-air kitchen - kindda useful.
The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean.
The water pressure in the shower is too low and there's no hot water.
Very reliable and fast internet connection.
Don't expect luxury, but comfortable sleep over.