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Bahía Tolok

3.5 star property
Comfortable hotel with full-service spa and children's pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Bahía Tolok

Photo gallery for Bahía Tolok

Dining
Exterior
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Jetted bathtub

Overview of Bahía Tolok

Reviews
8.8

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is RM 472
Price available on 09/05/2024

Explore the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Popular LocationIsla Mujeres Ferry Terminal16 min walk
  • Popular LocationNorth Beach5 min drive
  • Popular LocationDolphin Discovery7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)111 min drive
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Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Penthouse

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Room, 1 King Bed, Refrigerator

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Premium bedding, down duvets, in-room safe, blackout curtains

Family Room, Terrace, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Apartment, 2 Double Beds, Balcony, Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Apartment, 2 Double Beds, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Studio Suite

Premium bedding, down duvets, in-room safe, blackout curtains

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Cabin

Premium bedding, down duvets, in-room safe, blackout curtains

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, 1 Double Bed, Accessible, Kitchen

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Studio, 1 Double Bed, Accessible, Kitchen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Izla Beach Front Hotel
Pool
Spa
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1010)
The price is RM 716
per night
3 May - 4 May
Izla Beach Front Hotel

About the area

Isla Mujeres

Located in Isla Mujeres, Bahía Tolok is near the beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. Garrafon Natural Reef Park and Parque de los Suenos are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk
  • Miguel Hidalgo - 18 min walk
  • North Beach - 5 min drive
  • Dolphin Discovery - 7 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • luna Grill - 17 min walk
  • Miramar Restaurant & Bar - 17 min walk
  • Mocambo Lancheros - 17 min walk
  • Muelle 7 - 2 min drive
  • Mango Café - 19 min walk

About this property

Bahía Tolok

Hotel by the sea
Near Isla Mujeres Ferry Terminal, Bahía Tolok provides a terrace, a garden, and conference space. Indulge in a sports massage, a facial, and a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), wedding services and barbecues
  • Luggage storage, a front desk safe and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bahía Tolok offer perks, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • Wardrobes/cupboards, balconies and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Bahía Tolok?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Bahía Tolok on 9 May 2024 start from RM 472.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahía Tolok?

Self-parking is free at this property.

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 147 reviews" "
Rating 8 - Good. 30 out of 147 reviews" "
Rating 6 - Okay. 15 out of 147 reviews" "
Rating 4 - Poor. 3 out of 147 reviews" "
Rating 2 - Terrible. 8 out of 147 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robin, Decatur

Travelled with group
Liked: Cleanliness, staff & service
Great place to avoid party crowds.
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service

2/10 Terrible

giuseppe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully taken care of property with very friendly and helpful staff.
Stayed 7 nights in Feb 2024

2/10 Terrible

Brad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was so bad did not accept check in and we did not check in or stay
Stayed 1 night in Feb 2024

8/10 Good

dianna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again
Stayed 7 nights in Feb 2024

6/10 Okay

Shaun

Stayed 3 nights in Feb 2024

6/10 Okay

Dawn

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Lynn

Stayed 3 nights in Jan 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023