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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property
Luxury property on the beach, with 6 outdoor pools

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Exterior
View from room
On the beach, free beach cabanas, sun-loungers, beach umbrellas
2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar
View from room

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • All-inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, Oceanfront

View from room

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Walkout)

Pool

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Ocean View

View from room

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Luxury Suite, Ocean View

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite (Swim Up)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Ocean View (Connecting)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Family Suite

View from room

Family Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Junior Suite (Swim Up)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Egyptian cotton bed sheets
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Crococun Zoo - 10 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and take advantage of 3 swim-up bars, 3 poolside bars and a terrace. With a beachfront location, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Indulge in a facial, a body wrap and a deep-tissue massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include beach yoga, volleyball and snorkelling. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars and free cabanas
  • Free self-parking
  • 2 outdoor tennis courts, a local area shuttle and babysitting (surcharge)
  • Massage treatment rooms, wedding services and a TV in reception
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Palmar Beach Resort and Spa Riviera Maya All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Self-parking is free at this property.

What time is check-in at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball and more.

Where is Palmar Beach Resort and Spa Riviera Maya All-Inclusive located?

Located in Puerto Morelos, this beachfront property is in a national park, just steps away from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

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Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 401 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge De la

Liked: Cleanliness, amenities, property conditions & facilities
The view and pools
Stayed 7 nights in Jul 2025

2/10 Terrible

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities
Seaweed smell is terrible. No activities/shows in the resort. Limited food options. Buffet is not open. No beach available. Beach is full of seaweed and whole resort smells bad. Can't sit in the balcony because of smell. Very bad resort. Not all restaurants are open everyday. Lobby is empty.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options, and many pools and activities to do.
Stayed 6 nights in Feb 2025

10/10 Excellent

Brittany Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools.
Stayed 5 nights in Feb 2025

4/10 Poor

Mohammad Mustafa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beaches were completely unusable. I had planned a beach resort vacation for my son and partner, only to arrive and find the entire beach closed due to excessive seaweed and a pervasive, unpleasant smell throughout the property. The facilities are definitely not as nice as advertised. It’s a quiet place—mainly because there were very few guests. On the positive side, the restaurant staff were exceptionally polite and friendly, and the spa was excellent. However, dealing with management was a completely different experience. They were unreasonably strict and unwilling to listen to any concerns. I had to check out after just a few days due to the overwhelming seaweed odor and lack of beach access, but they refused to acknowledge or find a reasonable middle ground due to my early check out.
Stayed 7 nights in Jul 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and attentive. The food quality is very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jazzmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time, definitely would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Stayed 7 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Amenities
O
Stayed 7 nights in Mar 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Property was lovely will visit again.
Stayed 5 nights in Aug 2024

6/10 Okay

Samandeep Singh

Liked: Staff & service
Beach is not clear water and lots of weeds in the water and not any entertainment in the night.
Stayed 7 nights in Mar 2025

6/10 Okay

Giovanni

Liked: Staff & service
Small No hot water Service was very good
Stayed 6 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Excellent service, food and very clean!! Will return!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ababacar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place ❤️
Stayed 7 nights in Jul 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Stayed 7 nights in Dec 2024

10/10 Excellent

Linda Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Stayed 6 nights in Aug 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and amazing staff (they were the highlight). Our favorite was the cabanas on the beach. Under new ownership with renos underway so lowlight was loud construction one night until 2 am and no running water on our departure day at 5:30 am (no shower before long travel day). There were no 'heads up' about these. Got called daily about meeting with sales person for excursions, etc, despite being very clear we weren't interested. Beach is very rocky (big rocks) and lots of seaweed at times. Overall, trip was good, but probably would try som
Stayed 7 nights in Mar 2025

10/10 Excellent

Ananda Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
I believe the new management - Taffer
Stayed 4 nights in Nov 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and service is good, but they need to Focus on Food menu
Stayed 3 nights in Aug 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Stayed 3 nights in Oct 2024