Hotel berdekatan Pusat Konvensyen Cancun

"We have been to this resort many times and love it. While they have great food, clean rooms, and beautiful grounds, the thing that stands out the most is the service. As soon as we got there, Fernando granted us and took us to check in. He is a person and is so very welcoming. Then at the club tower, Emmanuel and the rest of the staff are wonderful. They make you feel part of the family. Then out by the pool, Judith and Carlos helped to make every day great. We’ve been to many resorts and...

"Everything was super great "

"I recently stayed at the hotel Aloft Cancun and had a genuinely great experience from start to finish. The check-in process was smooth and welcoming, the staff specifically the hotel manager Mario made me feel valued right away. Everyone I interacted with was professional, friendly, and quick to help with any questions. The room was clean, spacious, and very comfortable. The bed was especially cozy, and I appreciated the small details like fresh linens, well-stocked toiletries, and a quiet...

"Estubo super bien el hotel, sin duda el mejor que me ha tocado "

"Great experience overall. The staff in the restaurants, beach/pool, lobby were super friendly and helpful. Didn’t think we needed a butler but it was such as nice perk and was handy multiple times. I thought not really having a balcony to walk out would bother me more but not really. Enjoyed that there’s 3 pools. Japanese restaurant is the best. And the beach is clean, clear and super shallow to swim. Overall enjoyed it all a ton. Just didn’t love the “selling” aspect of the packages /...

"As always, everything was great! "

"Atencion única! Instalaciones cuidadas, alberca y playa increíbles! "

"Todo súper bien comida atención , cuarto todo está excelente "

"Great service"

"Overall, we had an amazing time here and would definitely return. Starting with check in — we had diamond club and it was smooth, easy and seamless. This was the same for check out. We arrived on a Saturday and met our butler (Daniel and Steff). Our room was not ready so we went to the pool to wait (we packed bathing suits in our carry on). The DC pool & beach and the regular pool & beech were both PACKED! There wasn’t a single available chair and this was around 1130am. We managed to find...

"Everything and everyone was great "

"Staff were great. I really liked the little community kitchen, was nice to save money by cooking onsite rather than eating out in the Hotel Zone. The hotel was clean and comfortable and handy to lots of stuff - easy pick up for tours, grocery store close by."

"Everything was amazing! All staff members were very helpful and friendly, the food was delicious and the hotel was kept very clean. Luis welcomed us and immediately left a great impression and Fernando assisted us with our cabanas and his service was outstanding. Loved it so much we’re already planning our next trip back! "

"Me gustó que no hay cobros sorpresa. Todo está incluido incluso el servicio a la habitación. El personal muy amable y las albercas tienen agüita tibia. "

"Great customer service! Very clean, beautiful surroundings"

"Muy cómoda limpia y funcional 2 habitaciones aire acondicionado cocineta"

"second time at the Krystal. the location, beach, cleanliness and staff are perfect. Thank you"

"Beautiful view"

"Clean, lovely staff, great room. "

"Great locations, ocean view is perfect. Staff are welcoming and professional. Highly recommended."