Resorts in Broward County

"Once we arrived, we ended up paying extra to upgrade to a room with a balcony because our original room didn’t have one, even though the pictures made it seem like it did. Unfortunately, the upgrade was a complete waste. The balcony was so dirty that we didn’t even use it once. It honestly looked like it hadn’t been cleaned in a long time, with ash stains on the ground and overall filth everywhere. It seemed like the only “cleaning” it gets is when it rains. The towels in our room were also dirty and had stains on several of them and smelled, which was pretty disturbing. We seen housekeeping in the hallway and let them know, they said the towels were brand new but that obviously was not the case. For a luxury resort, I definitely didn’t expect the cleanliness to feel closer to a motel. Valet service was also frustrating. Half the time when you text for your car, it either isn’t ready or they don’t see the message at all. The only positives were the beach and the pool, which were great. Unfortunately, everything else—especially the cleanliness and valet service—was very disappointing."

"Place was amazing. Very comfortable and clean. "

"Great location right across the beach. The rooms were very spacious. Front desk staff and bartenders provided exceptional service. Will stay here again! "

"Rooms were clean. A little noisy in our room room from the outside. We had a room on floor 4 to the outside. "

"Very nice place "

"Great property. A lot of fun stuff to do. Great location. The decor is beautiful too!"

"Good vacation spot overall. You get what you pay for! Pool is nice and clean, just quiet. Rooms were nice and clean."

"Office staff very nice person, nice room"

"Very disappointed,I don’t know how they can say “restaurant” on site,my wife and I are still laughing about that Shuttle was ok,no real issues ,except when your front desk said one of the shuttle’s broke down and when the driver arrived he knew nothing about it.The airport was busy,fully understand that. Lobby is so small and you have a lot of people checking in from the cruise port and at the same time people are checking out is ridiculous!!! Never ever again will we stay here,AND the price for the service is outrageous. Just a quick comment about the rooms. We’ve never stayed anywhere that a hotel/motel washroom makes you leave your clothes on the floor because there are NO HOOKS to put a change of clothes. If you have a family and you don’t want walk it of the room NAKED your clothes will be on the floor We’ve been travelling for about 35 years and honestly this is not how we like to leave a review,I know some people work hard but I can’t explain how very disappointed in this establishment Thanks Larry&Teresa "