Warm welcome, watched our bags for 6 hours between arrival and check-in (very early flight from Australia), comfortable room, helpful staff and good location for LA exploring.
I gave ratings all over the board, I know. We had two problems: 1. my wife is handicapped and they didn't give us a handicapped room with a walk-in shower as I requested. I normally wouldn't complain, but after we got to the room I called and requested a room change. They moved us to a different ...
The girl that checked us in was so sweet and helpful
Love the hotel; staff very friendly, very clean all areas. I just hope the the receptionist have told us that the mini bar in the room was not included. If guest knew then we now in advance instead getting a ridiculous charge. I never paid so much more m&m candies!
The shuttle to LAX is great. Very nice hotel. It is large, but checking in and out was very smooth.
The only thing that i didnt like was the aircon and how much it dried out my mouth and throat. But we couldnt not have it on otherwise it got stuffy
Very modern and updated. Parking fee was not good. Breakfast comp was a bit misleading.
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.