6/10 Boleh diterima
DEBBIE, Barataria
14 Ogo 2025
I booked this Sonesta based on the photos online, and while it looked the same in person, the overall feel was different. The hotel had a dark, slightly gloomy vibe, and my room had a damp, musky scent, likely from the older carpeting. I think the property could use some updates to match the fresher look and feel of newer Sonesta locations, like the one near the Hyatt and Marriott, which looked much nicer. For what I paid, it felt overpriced.
The staff were friendly, but the service was inconsistent. For example, I requested towels to be sent to my room, returned hours later, and still had none. I had to go back down to the front desk and wait for them to hand me towels directly. There was also no flexibility with the security deposit policy — they wouldn’t accept cash, which was inconvenient.
Overall, the hotel wasn’t terrible, but the atmosphere, service, and value didn’t meet my expectations. I personally wouldn’t choose to stay here again, especially knowing there’s a newer Sonesta nearby that seems to offer a better experience.
DEBBIE
Menginap 3 malam pada Jul 2025