Hotel berdekatan Universiti Surrey

"Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. "

"Location was great for what I needed"

"baty tub is awesome. Just make sure you get a room with transparent windows"

"The bed was comfortable, staff was friendly. Breakfast was tasty"

"Warm welcome. Single room compact. Shower was amazing, best ever. Room decor could be spruced up. Honesty Bar. Evening Dinner was delicious but slightly expensive. Breakfast cooked to order for 0700hrs. Great coffee and breakfast highly recommended. "

"It was a great property"

"Clean and nice, but nothing to around it. Breakfast was nice and there is a gym and a bar. The staff was friendly and helpful. It would be a wonderful health resort if they add a spa, sauna, etc. "

"The woman sitting at a tiny table with a laptop got every room mixed up, I ended up in a family room with my sibling, my 2 elderly great aunts were put in a double and my great uncle ended up in a single room which was in the attic, she had no idea and obviously gave the rooms to all the wrong people despite me showing her my booking! The whole place smelt damp and was dirty throughout, the beds were disgusting as was everything else, couldn't wait to get out of that horrible old rundown awful...

"The staff were very friendly, loved the history of the place. a few things could do with a bit more love, but staff told us there were plans for a spa etc. So would think about a re visit in a year in the summer."

"beautiful place and grounds "

"Excellent"

"The room was a good size and spotless, however, the walls are very thin and I was kept awake until 2am by two men talking moderately loudly in the room behind my room. Furthermore, the mattress Ned’s changing as it has two long depressions where occupants lay and a high ridge running the length of the bed. The tv was claimed to be ‘smart’ but was really dump, it struggled to get BBC1 and no streaming services were available. Very disappointing."

"Staff were very friendly & helpful. The room met basic requirements. It really needs a deep clean. No shower gel in the gel dispenser! Having paid for a garden view room, I only saw a slither of grass & a picnic table! Sleep disturbed due to noise by the electric towel rail in the bathroom because when I put it off at the main switch the noise stopped. Description on Expedia was better than reality."