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Reviews

3.9 / 5Good
5,527 reviews

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  • Family Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More details
  • Standard Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Near a metro station, ibis London Heathrow Airport is in an area with good airport proximity. Westfield London Shopping Centre and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens, Kew and Richmond Park. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Griffin Park Stadium. Our guests appreciate the hotel's central location.

Getting around

  • Hounslow West Underground Station - 8 min drive
  • Heathrow Terminal 4 Station - 11 min drive
  • London (LHR-Heathrow) - 11 min drive

Restaurants

  • Where to eat
  • Foggs Kitchen and Bar – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.

About this property

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 356 rooms offer free WiFi, coffee makers and TVs with cable channels. Other amenities available to guests include safes, phones and ironing boards.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets are allowed for an extra charge of GBP 10 per pet, per night.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The photos in this description reflect the brand standard and are provided for illustrative purposes only. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Accor London Heathrow Airport
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 12 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 9.50 for adults and GBP 4.75 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • bathtub or shower
  • Hairdryer (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Foggs Kitchen and Bar – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.
5 - Excellent
1,416
4 - Good
2,520
3 - Okay
1,109
2 - Mediocre
338
1 - Poor
144
4.1
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.9
Property condition

5/5 Excellent

Clean and comfortable room. Excellent staff. Close to airport with a free bus a 5 min walk away. Great food in restaurant.

Stayed 1 night in Oct 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Nov 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Nov 2019

4/5 Good

I liked the proximity to the airport and the ease of transfer to T3 using the shuttle

Stayed 1 night in Oct 2019

5/5 Excellent

Very nice hotel to stay for one or two nights while in transit to your destination. Great service and staff, clean room.

Stayed 1 night in Nov 2019

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